You repair computers and you don't know that every home router uses NAT? Sure won't want you to "diagnose and repair" my computer.
What I mean by repair, is to fix or upgrade there software.
Usually applying patches, getting rid of spyware, reinstalling
Windows if necessary, installing Firefox and checking there
Security settings, etc..
The only hardware I have experience with is client side (pc based)
I am just learning the networking part of it.