run malwarebytes, found two viruses. Said I needed to restart, so I restarted. It came back with c000021a system shut down 0xcoooooo5. Same error on safe start up and last good configuration
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  1. There is two or three things you could try, first being a repair install of the operating system, which does not erase your personal files.
    See this XP forum, sixth post from the top, for the directions. you will need an XP disk.

    If that fails, you can take the drive out of the computer and install it as a second drive on a working computer. You can then make a backup of your personal files, which are still on the drive.
    Then reformat the bad drive and install a fresh operating system.
    OR you can have a computer shop recover your files, as above, and then re-install the operating system.
  2. Yes, first you should do a repair install.

    Once that's done, run through the malware guide in my signature, to verify that you got them all, and repaired some of the damage.
  3. thanks
  4. thnx gays you are sweet
  5. gays why the three things dont do enything
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