I've read through the forums a bit, and I see this question asked often enough. However this is driving me absolutely batty. I literally just got this computer on the first, and haven't had the pleasure of using it for more then 15-20 min at a time. The ONLY way it's stable is via "Safe Mode." I thought I had fixed it by uninstalling/reinstalling my Video Card drivers, but it was short lived and makes me think it's not the cause.
2 things to keep in mind, I am computer literate, but new at troubleshooting this type of situation. Someone had suggested I reset my Bios, however in the same sentence they stated I should really leave it for someone who has done it before.
Here are my specs, literally copied from my receipt.
THERMALTAKE, TR2 Standard 500W Power Supply, 24-pin ATX12V V2.2 EPS12V, Retail
MICROSOFT, Windows 7 Home Premium 64-bit Edition, OEM
Someone on another forum had also suggested that I had a bad "Overclock". If that is the case, how do I reset it back to factory?
*edit* Also should note that I have already filed a complaint/request with the company that Built it for me. I have a 3 year parts and labor warranty that should cover this, but I'm just frustrated as heck I haven't been able to use this machine for anything yet. Also, it' being a holiday weekend I dont expect to hear from them till Tuesday.
More about :randomly pops black white screen freezes
If you are still under the warranty date they still may not help you as you have overclocked the unit, unless this company has sold it to you like this..?
Anyhow, it sounds like a video error to me, there are similar hardware related issues where a bad overclock can cause the solder to crap itself and thus create lines on the screen.
Try running of your mobo video and see if will go longer than 30 mins..
Ok, after much troubleshooting and many a hour slamming my face against the wall. I've come to the conclusion it's my Graphics card. Whenever I disable it, or uninstall it, The system is stable. No problems and works great.
However whenever I re-install it, I get the Freezing issue. I've tried drivers all the way back to 10.1 and am getting near the end of my rope.
I'm about to physically remove the card itself and re-seat it, as I think maybe it could have possibly shifted or some nonsense while in shipment.
But ANY advice would be amazing. I've seen this issue across multiple forums and Haven't found a solution that's worked for me yet.
I finally got a hold of the vendor and they're sending me a new Video card ASAP, as that seems to be the culprit.
The pc is uber stable in VGA mode when I disable/uninstall the video card, so they seem to think that's the issue.
But seriously, thank you for all your help wombat. We'll see if the new card fixes it, and if not they said they'll rebuild me a new system. I've only had this guy for about 7 days, and so far it's been a very expensive paperweight.