Blue Screen on startup then computer restarts

Ok so i decided i was going to fix my friends computer. it starts up and before it gets to windows it goes into a blue screen for like a 1/2 second then restarts and does the same thing again. i figured the easiest thing to do would be to format and reinstall windows but every time i try i tell it to install windows and it just stops at the part where it examines the hard drive. i don't think it's freezing. then i gave up on that and realized it had a restore program built into it but again it stops before it loads the program all the way. i know it's not freezing here because i can see and move the mouse pointer. on both the restore program and the windows xp disc i let it sit for atleast a 1/2 hour and i tried them both more then once. then i thought maybe it's the hard drive so i ran drive fitness test and it passed so the drive is fine. i'm not sure where to go from here. i can't see what the error is on the blue screen because it's so fast, any ideas?

it's an emachine w3107. all factory parts still. windows xp. thanks in advance for the help.
Reply to otis615
19 answers Last reply
More about blue screen startup computer restarts
  1. emachine... there is your answer. The use cheap parts. Check the motherboard for damaged caps, and try different RAM.

    What did you run for the drive test? Is it a short one or a long one where it does many read / write and seek tests?
    Reply to hang-the-9
  2. So you never reach the point where it gives you the option to actually install windows?
    Reply to omnixius
  3. Tap the F8 key on startup. That should bring up the advanced boot menu. Choose to disable the auto restart on system failure. That will allow you to see the BSOD next time.
    http://img831.imageshack.us/img831/1655/choicesn.jpg

    A very common reason for this, is RAM. Try each RAM chip by itself.
    Reply to aford10
  4. correct i never reached the option to install windows and i did the thorough test and it passed. but i was able to format with a program i got from seagate. then it let me install windows so it's all sorted i think. hopefully there's no more problems. i was able to see the error by using f8 but i forget what it said. i have no idea what crashed the computer so hopefully it doesn't happen again. so far so good though. thanks for the help. :)
    Reply to otis615
  5. Thanks for the update.
    Reply to aford10
  6. I have the same problem but i am an idiot with computers and in general

    Can i fix this myself?, im travelling overseas and cant leave it in a local shop


    Any help would be appreciated
    Reply to neilcarpo
  7. otis615 said:
    Ok so i decided i was going to fix my friends computer. it starts up and before it gets to windows it goes into a blue screen for like a 1/2 second then restarts and does the same thing again. i figured the easiest thing to do would be to format and reinstall windows but every time i try i tell it to install windows and it just stops at the part where it examines the hard drive. i don't think it's freezing. then i gave up on that and realized it had a restore program built into it but again it stops before it loads the program all the way. i know it's not freezing here because i can see and move the mouse pointer. on both the restore program and the windows xp disc i let it sit for atleast a 1/2 hour and i tried them both more then once. then i thought maybe it's the hard drive so i ran drive fitness test and it passed so the drive is fine. i'm not sure where to go from here. i can't see what the error is on the blue screen because it's so fast, any ideas?

    it's an emachine w3107. all factory parts still. windows xp. thanks in advance for the help.



    Maybe try a check disk repair by plugging the hdd in to another computer go to dos and type chkdsk /r if this does not relieve the problem go in to recovery console when booting from xp disk choose option recovery console chkdsk /r this has helped in the past.
    Reply to OOM Jor
  8. I've been having this problem on a netbook I use for school, formatting is something I'd like to avoid, but it looks like the only other option is to get new RAM. Is that what I should be doing?

    I'm using an ACER Aspire ONE all factory default parts.
    Reply to Daniel218
  9. OOM Jor said:
    otis615 said:
    Ok so i decided i was going to fix my friends computer. it starts up and before it gets to windows it goes into a blue screen for like a 1/2 second then restarts and does the same thing again. i figured the easiest thing to do would be to format and reinstall windows but every time i try i tell it to install windows and it just stops at the part where it examines the hard drive. i don't think it's freezing. then i gave up on that and realized it had a restore program built into it but again it stops before it loads the program all the way. i know it's not freezing here because i can see and move the mouse pointer. on both the restore program and the windows xp disc i let it sit for atleast a 1/2 hour and i tried them both more then once. then i thought maybe it's the hard drive so i ran drive fitness test and it passed so the drive is fine. i'm not sure where to go from here. i can't see what the error is on the blue screen because it's so fast, any ideas?

    it's an emachine w3107. all factory parts still. windows xp. thanks in advance for the help.



    Maybe try a check disk repair by plugging the hdd in to another computer go to dos and type chkdsk /r if this does not relieve the problem go in to recovery console when booting from xp disk choose option recovery console chkdsk /r this has helped in the past.


    Actually, it's not ok to run chckdsk on that HDD, on another PC, because that PC has another hardware configuration.
    Reply to Stefilutz
  10. Stefilutz said:
    OOM Jor said:
    otis615 said:
    Ok so i decided i was going to fix my friends computer. it starts up and before it gets to windows it goes into a blue screen for like a 1/2 second then restarts and does the same thing again. i figured the easiest thing to do would be to format and reinstall windows but every time i try i tell it to install windows and it just stops at the part where it examines the hard drive. i don't think it's freezing. then i gave up on that and realized it had a restore program built into it but again it stops before it loads the program all the way. i know it's not freezing here because i can see and move the mouse pointer. on both the restore program and the windows xp disc i let it sit for atleast a 1/2 hour and i tried them both more then once. then i thought maybe it's the hard drive so i ran drive fitness test and it passed so the drive is fine. i'm not sure where to go from here. i can't see what the error is on the blue screen because it's so fast, any ideas?

    it's an emachine w3107. all factory parts still. windows xp. thanks in advance for the help.



    Maybe try a check disk repair by plugging the hdd in to another computer go to dos and type chkdsk /r if this does not relieve the problem go in to recovery console when booting from xp disk choose option recovery console chkdsk /r this has helped in the past.


    Actually, it's not ok to run chckdsk on that HDD, on another PC, because that PC has another hardware configuration.


    Actually, it is ok to run chkdsk on another computer, as long as you plug the "problem" HDD into the known good PC as a secondary drive, so you still boot the main HDD of the known good PC. I just did this exact thing and it worked like a charm; however, that doesn't mean it will be the 100% solution for the OP, though still worth a shot.

    As an added bonus for plugging the "problem" HDD into a known good PC as a secondary drive, you can backup any files you need to a different drive. That way, if you do end up re-imaging the "problem" HDD, you at least keep your files.
    Reply to RyanGEI
  11. Sometimes chckdsk won't fix physical hard drive errors. You can use a dos program called Spinrite to do that: https://www.grc.com/sr/spinrite.htm
    Reply to Anonymous
  12. otis615 said:
    correct i never reached the option to install windows and i did the thorough test and it passed. but i was able to format with a program i got from seagate. then it let me install windows so it's all sorted i think. hopefully there's no more problems. i was able to see the error by using f8 but i forget what it said. i have no idea what crashed the computer so hopefully it doesn't happen again. so far so good though. thanks for the help. :)


    Could you explain in more detail what you did? Im a novice in this stuff, but im having the same issue as you were.
    Reply to Sadewt
  13. i have kinda the same problem...but....when i plug in the HDD of my pc it works correctly...when i unplug it and plug a HDD of a friend whith windows xp in it, then the problem of BSOD and restart when the logo of Windows Xp appears....i plug in again my original HDD and it works....is anything wrong with my friend's HDD? Cause he went to a store and transfered his HDD data to an external HDD and i has like..."How the hell did the store dudes connected his HDD on a computer?" ....it's IDE btw, not sata!!!! any ideas???
    Reply to Stamos7
  14. Guys I somehow managed to fix this problem. What I did was go into the BIOS and went to the drives section. Once I was there I noticed that there were 3 options. The first one was AHCI, the second one was ATA, then the third one was Legacy. The default option was AHCI so then what I did was pick ATA instead of AHCI. Then I restarted my computer me now it works just fine. Let me know if this worked you guys.
    Reply to xLastComrade
  15. otis615 said:
    Ok so i decided i was going to fix my friends computer. it starts up and before it gets to windows it goes into a blue screen for like a 1/2 second then restarts and does the same thing again. i figured the easiest thing to do would be to format and reinstall windows but every time i try i tell it to install windows and it just stops at the part where it examines the hard drive. i don't think it's freezing. then i gave up on that and realized it had a restore program built into it but again it stops before it loads the program all the way. i know it's not freezing here because i can see and move the mouse pointer. on both the restore program and the windows xp disc i let it sit for atleast a 1/2 hour and i tried them both more then once. then i thought maybe it's the hard drive so i ran drive fitness test and it passed so the drive is fine. i'm not sure where to go from here. i can't see what the error is on the blue screen because it's so fast, any ideas?

    it's an emachine w3107. all factory parts still. windows xp. thanks in advance for the help.


    I have the same problem and i tried the hdd on my other pc and the hdd works fine, can run windows 7 everything is good.. whenever i plug it back to my main pc, bluescreen at windows7 startup.. Then i tried to plug my hdd from the ''ok'' pc to the wrong one and same error. That means its not the hdd but maybe the mother board because i also tried other ram stick on everyslot.. If it can helps to find an answer, please help me :/
    Reply to DarkySpear5
  16. xLastComrade said:
    Guys I somehow managed to fix this problem. What I did was go into the BIOS and went to the drives section. Once I was there I noticed that there were 3 options. The first one was AHCI, the second one was ATA, then the third one was Legacy. The default option was AHCI so then what I did was pick ATA instead of AHCI. Then I restarted my computer me now it works just fine. Let me know if this worked you guys.


    This worked for me, I changed the "SATA Operation" in the BIOS. From "Intel Smart Response Technology" to AHCI, and then Windows could start.
    I guess that the SSD drive or a controller is malfunctioning. But the tests using the Diagnostic tools of the PC didn't show anything wrong.

    This was on a DELL XPS 15z.
    Reply to jayooin
  17. jayooin said:
    xLastComrade said:
    Guys I somehow managed to fix this problem. What I did was go into the BIOS and went to the drives section. Once I was there I noticed that there were 3 options. The first one was AHCI, the second one was ATA, then the third one was Legacy. The default option was AHCI so then what I did was pick ATA instead of AHCI. Then I restarted my computer me now it works just fine. Let me know if this worked you guys.


    This worked for me, I changed the "SATA Operation" in the BIOS. From "Intel Smart Response Technology" to AHCI, and then Windows could start.
    I guess that the SSD drive or a controller is malfunctioning. But the tests using the Diagnostic tools of the PC didn't show anything wrong.

    This was on a DELL XPS 15z.


    Yeah, worked for me too. I simply disabled 'SATA' in the BIOS. My machine is Compaq Presario C5oo and after blowing it with vacuum cleaner (not inside, just the keyboard, fan and vents) it just wouldn't boot. Every time I started it, BSOD appeared for a sec and it restarted again. Simply disabling SATA saved me hours of painful torment :) For a moment I had totally given up thinking I might've damaged my laptop due to the static electric charge of vacuum cleaner, but I guess I was wrong :)
    Reply to rasucha
  18. xLastComrade said:
    Guys I somehow managed to fix this problem. What I did was go into the BIOS and went to the drives section. Once I was there I noticed that there were 3 options. The first one was AHCI, the second one was ATA, then the third one was Legacy. The default option was AHCI so then what I did was pick ATA instead of AHCI. Then I restarted my computer me now it works just fine. Let me know if this worked you guys.
    Reply to Ram_214
  19. xLastComrade said:
    Guys I somehow managed to fix this problem. What I did was go into the BIOS and went to the drives section. Once I was there I noticed that there were 3 options. The first one was AHCI, the second one was ATA, then the third one was Legacy. The default option was AHCI so then what I did was pick ATA instead of AHCI. Then I restarted my computer me now it works just fine. Let me know if this worked you guys.



    this works - Thank you
    Reply to Jerymie Jay
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