Hi everyone
Ok, so here's my problem - I have an HP laptop - I think the model is tz1000 - that has been working well on the same network for over a year now, and the wireless crapped out on me a couple of days ago. I went to check the network connection, and it said that there are no networks to connect to. I refreshed the modem and the router, but that didnt help. I restarted my computer, but that didnt help either. So, I turned on the other computers on the network, and they all work just fine.
I ran a diagnostic and it said that my Nvidia network controller card is not installed, or it's drivers are outdated....so I went into device manager, where it said that the card (or cards? - there were 4 items listed under networking. I know that one is a network card - Im honestly not sure what the others are, but I checked them all) are all working fine, and all the drivers are up to date.
So, now Im really confused. I cant connect to a network because, according to my diagnostics, my network card isnt working, but according to device manager, it's working just fine. How do you fix a problem that doesnt really need to be fixed? Can a network card be replaced in a notebook, or is it integrated with the mobo? . . .Is it just time for a new laptop?
Also, I dont know if this is relavent, but this laptop is notorious for running really, really hot!! (I've heard about people who have literally burned themselves by putting their hand too close to the exhaust vent.) System shuts down from the heat after running for about 10 minutes. Even with a cooler mat, it gets way hot - the mat keeps it from shutting down, but it still feels burning hot to the touch....could the heat have fried the network card? Or could it have damaged part of the motherboard, but left the rest of it fully functional?
I'd appreciate any help at all!
thanks a bunch!
-Sara
Ok, so here's my problem - I have an HP laptop - I think the model is tz1000 - that has been working well on the same network for over a year now, and the wireless crapped out on me a couple of days ago. I went to check the network connection, and it said that there are no networks to connect to. I refreshed the modem and the router, but that didnt help. I restarted my computer, but that didnt help either. So, I turned on the other computers on the network, and they all work just fine.
I ran a diagnostic and it said that my Nvidia network controller card is not installed, or it's drivers are outdated....so I went into device manager, where it said that the card (or cards? - there were 4 items listed under networking. I know that one is a network card - Im honestly not sure what the others are, but I checked them all) are all working fine, and all the drivers are up to date.
So, now Im really confused. I cant connect to a network because, according to my diagnostics, my network card isnt working, but according to device manager, it's working just fine. How do you fix a problem that doesnt really need to be fixed? Can a network card be replaced in a notebook, or is it integrated with the mobo? . . .Is it just time for a new laptop?
Also, I dont know if this is relavent, but this laptop is notorious for running really, really hot!! (I've heard about people who have literally burned themselves by putting their hand too close to the exhaust vent.) System shuts down from the heat after running for about 10 minutes. Even with a cooler mat, it gets way hot - the mat keeps it from shutting down, but it still feels burning hot to the touch....could the heat have fried the network card? Or could it have damaged part of the motherboard, but left the rest of it fully functional?
I'd appreciate any help at all!
thanks a bunch!
-Sara