Sign in with
Sign up | Sign in
Your question

Oh man, you guys should ban me...

Last response: in Graphics & Displays
Share
September 18, 2008 4:09:28 AM

I work for a large retail store, and was helping out a customer (in another department) who needed a new AGP video card for a gaming PC (we only have a few AGP cards). It was busy and this was a fairly quick transaction, and I did not give it much thought. I sell many thousands or tens of thousands of dollars per day, so this was not a big deal.

Got him the card, rung him up, and sent him on his way.

Half an hour later, I got a nagging feeling about the sale. So I double checked what I sold him, and then went on Newegg to confirm what I thought:

I sold him a GeForce 7300GT 512MB card for over $200.

I have NO idea why it was that much (we are in-line for everything else, and this card was even on clearance), but if I knew at the time how horrible of a price that was, I would have suggested something else, and if he wanted a PCI-e card, that would not have happened as I know those cards fairly well (I would have talked about a 4850, 9600, 9800, or similar). Trust me, I was thinking, "If you had a new system, you could be putting in a 4850 or 9600 for LESS money!")

I feel a little dirty to be honest, that card is dog slow and is maybe worth $50 as a replacement for a old computer.

More about : man guys ban

a b U Graphics card
September 18, 2008 4:16:31 AM

This is very sad. Can you look up his phone number or something?
September 18, 2008 4:17:26 AM

Well maybe the guy will return it.

$200 for a 7300GT is terrible. I never trust salesmen in retail stores.

William
Related resources
September 18, 2008 4:27:52 AM

man that sucks, you should try to look up his phone number or hope he returns it.
a b U Graphics card
September 18, 2008 4:30:56 AM

get his number or address and tell him to return the card. Or, buy the card from him....
That is a low blow....
September 18, 2008 4:37:45 AM

Well, the guy coulda spent 30 - 60 min online and get an idea of his price/performance options. Buyer beware!
September 18, 2008 4:44:10 AM

williamleja said:
Well maybe the guy will return it.

$200 for a 7300GT is terrible. I never trust salesmen in retail stores.

William


Like I said, if it was a PCI-e card, it would not have happened, being an AGP card, I just didn't even give it any second thought. Its not really about trust, it was just a horrible price (it must have been an error). I have no way to find the person.

soundsefx - huh? I am a hourly, part-time employee at a store with a good return policy, why would *I* buy something back?

If anything, this is a good lesson for us that we need to at least take a quick glance before or after we buy something to make sure we did OK. Its just so freaking easy to Google something and get pricing.
September 18, 2008 4:50:37 AM

Don't worry, I'm sure the guy will post on these forums about how he got ripped off on an AGP card in a week or two.

:) 
September 18, 2008 4:57:36 AM

I better lock my door.

But he has 30 days to return it, so its all good :o 
September 18, 2008 5:10:09 AM

i usually only go newegg. the only thing in my computer from best buy is my x-fi fatal1ty xtreme gamer pro.
luckily i found it for 75.99. otherwise their prices suck
September 18, 2008 5:24:31 AM

by another department, do u mean u work in one that is completely unrelated to electronics?


anyway, this is the exact reason i think they should finally stop selling AGP cards (let the ebayers/resellers sell to ppl who really need AGP that bad). most of the time, they are MORE expensive than their PCIe cousins, which is ridiculous.
September 18, 2008 5:40:17 AM

dieseldre2k said:
by another department, do u mean u work in one that is completely unrelated to electronics?


anyway, this is the exact reason i think they should finally stop selling AGP cards (let the ebayers/resellers sell to ppl who really need AGP that bad). most of the time, they are MORE expensive than their PCIe cousins, which is ridiculous.


No, plenty related to electronics.

Yes, AGP video cards need to die as a 'new' product. Either buy used or NOS on eBay.
a c 106 U Graphics card
September 18, 2008 5:54:58 AM

Dang, not even a 7600gs. Well it could be worse, you could have sold him a 6200 :D  . A 7300GT is just a cut down 7600GS that kinda performs like a 6600. But I mean really $200 and that was on clearance!! :non: 

Oh well, that's what he gets for buying video cards without knowing anything :D  .
September 18, 2008 6:14:36 AM

Ascadia said:
Don't worry, I'm sure the guy will post on these forums about how he got ripped off on an AGP card in a week or two.

:) 


Anybody who bought a 7300 GT for $200 isn't going to be posting anything on any PC forum anytime soon.

PS - that's the markup for stores like Best Buy in my area too. Ridiculous prices.
September 18, 2008 8:26:57 AM

Forget about it....I was working partime at PC world (uk) a while back.

Graphics cards were just stupid prices and i would tell any customer who asked me for advice to buy online...i would tell them what to buy and where to get it....but did they listen...of course not.

I left just as we had got the 9600gt in stock (for a reasonable price of about £150). However these two guys game in saying the wanted to build "the ultimate gaming rig" and wanted to go sli...they wanted 2 8600gt which we sold for the stupid price of about £130. I told them don't do it...that a single 9600gt is gonna beat them both. But they hadn't heard of the 9600gt and they knew what they wanted. In the end i just sold them both.

The people who buy stuff from such shops know nothing about pc's and arent going to notice how slow something is anyhow. Don't feel guilty.

There are some bargains if your very lucky though, i saw and bought an 8800gtx that had been officially mispriced at the same as what we sold the 8600gts for about £160. Of course such things never actauly hit the shop floor :D 

September 18, 2008 10:08:58 AM

If the customer can afford to be that uninformed who cares. The only crime is that you probably didn't receive some sort of spiff for selling it at that price. In my youth I sold electronics and warranty on about 40% of my sales. I'd treat customers based on their attitude and disposable income. Some kid comes in with his part time job money scraped together you get him the best bang for the buck. Some pompous A-hole acting the **** with a propeller on the hood of his car; I'd take pride selling him discontinued dusty over priced crap with all the accessories and the longest extended warranty.

Ahh memories, if there was money in flogging that crap I'd still be doing it.
September 27, 2008 4:19:01 AM

your situation is not unusual,that is the going store price for that card when and if you can get/find it as almost no one stocks them anymore and they are fairly hard to come by,
i was in a local retail store a few weeks ago and that was the quoted price they gave to someone over the phone as i stood there for the above reasons..:) 
September 27, 2008 6:35:48 AM

Well Kudos for saying it in the open.
He will forgive you if you explain it to him.

There are allot of patient people in this world. I hope he is too.

Goodluck and help him. You know customers are the king. So treat them right.
!