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Virus is preventing online access and cd anti-virus download

Last response: in Windows XP
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January 24, 2011 12:41:38 PM

Hello,
I have a virus that mimicked windows security that activated when I clicked on the balloon that said you have malicious spyware fix now. How can I get rid of it when it blocks any attempt to access or load any remedy.
January 24, 2011 12:47:03 PM

Try to download superantispyware portable edition it comes in a .COM file so it should get around a lot of the trickier viruses also no need for installation it runs right from CD or USB. Also it may be worthwhile to track down a program called rkill.exe /.com / src file this will kill a list of known malicious processes.
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a b 8 Security
January 24, 2011 3:19:52 PM

Start in Safe Mode. Read the virus removal post at the top of the forums.
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a b 8 Security
January 24, 2011 5:34:09 PM

Run through the malware guide in my signature. As hang-the-9 said, it's one of the stickies at the top of the forum section.
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