Hello,
Yesterday while working on my laptop it froze. I tried control+Alt+delete and nothing happened so I decided to forced it to switch off (it has occasionally happened before and it was fine). But today when I tried to start the computer, I get the screen with the packard bell logo and then a black screen with an horizontal cursor at the top left corner and nothing else happens. Windows does not load up. What can I do?
Yesterday while working on my laptop it froze. I tried control+Alt+delete and nothing happened so I decided to forced it to switch off (it has occasionally happened before and it was fine). But today when I tried to start the computer, I get the screen with the packard bell logo and then a black screen with an horizontal cursor at the top left corner and nothing else happens. Windows does not load up. What can I do?