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Cant figur out whats wrong with my dvdrw

Last response: in Storage
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January 27, 2010 10:13:00 PM

ere are my specs
Time of this report: 1/27/2010, 16:10:33
Machine name: BILL-I72TFES2NY
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)
Language: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: EX276AA-ABA a1540n
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, MMX, 3DNow (2 CPUs), ~2.2GHz
Memory: 1982MB RAM
Page File: 435MB used, 3440MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Drive: D:
Model: HL-DT-ST DVDRRW GSA-H21L
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 12:40:46, 62976 bytes
i installed a firmware update but drive still isnt working correctly. it reads cd and burnt dvds but will not read bought dvds. driver is up to date just dont know what else to do. any ideas on how to fix problem will be appreciated.

Best solution

January 28, 2010 3:01:08 AM

If you have another PC to try it in would be one option but it sounds like you need a new drive. :( 
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a c 415 G Storage
January 28, 2010 4:18:54 AM

DVD drives enforce DVD region codes. If you're trying to read commercial disks that are coded for a different region than the player is set to then you'd be out of luck.
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January 28, 2010 4:47:51 AM

billw1969 said:
i installed a firmware update but drive still isnt working correctly. it reads cd and burnt dvds but will not read bought dvds. driver is up to date just dont know what else to do. any ideas on how to fix problem will be appreciated.


You need a DVD player program to read DVD movies, such as Cyberlink PowerDVD.
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a b G Storage
January 28, 2010 5:22:46 AM

And the program should be on one of the disks that came with your system.
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January 28, 2010 10:55:49 AM

i got dvd codecs installed and nero showtime. but i will check region code
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February 4, 2010 12:29:24 AM

Best answer selected by billw1969.
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