Dvd drive not working, and I also can\'t burn any dvd\'s my email address is And

My Dvd drive not working, and I also can't burn any dvd's my email address is Andrewlford@yahoo.com.
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More about drive working burn email address
  1. is it connected?

    is it detected by the BIOS?
  2. First, try deleting the upper and lower filters.

    If that doesn't solve the problem, try running this Fixit scan.
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