Hello,
I have been trying to connect up my mums new wireless Epsom printer to her computer, but am having trouble. I have installed the disc as directed, but when it comes to the part where you are supposed to connect the printer up using the usb socket, it says it can not find the printer. I have tried using every one of her spare usb ports in turn, but with no success.
Her previous printer conected to a designated pin printer port on her computer, as opposed to a usb, and I am wondering if this could be part of the problem. I have disconnected the old printer and uninstalled it from the pc, but am still having no luck. What am I doing wrong?
Help!!!
Mel
I have been trying to connect up my mums new wireless Epsom printer to her computer, but am having trouble. I have installed the disc as directed, but when it comes to the part where you are supposed to connect the printer up using the usb socket, it says it can not find the printer. I have tried using every one of her spare usb ports in turn, but with no success.
Her previous printer conected to a designated pin printer port on her computer, as opposed to a usb, and I am wondering if this could be part of the problem. I have disconnected the old printer and uninstalled it from the pc, but am still having no luck. What am I doing wrong?
Help!!!
Mel