Plug and play enumerator

erna1987

Distinguished
Feb 1, 2011
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18,510
Hello,
my laptop suddenly loose voices since few days ago. I don't know what happened, but it wrote "no audio devices". I try to check the problems and it seems like the plug and play software device enumerators was not working. It might happened because of virus. Right now, i don't know what to do to resolve the problems. Can you give me any suggestion on what to do?
 
No, not a virus. It happens when the computer updates, this wipes your audio driver.
Go to the manufacturer's website, look up the drivers for your make and model, download the audio driver, save it to desktop.
turn off the antivirus, load the new driver, restart, turn the antivirus back on. If you have loaded multiple security programs, you will need to shut them ALL off before installing the audio driver.