Issues with ATI drivers

[axan2003]

I am not very knowledgeable when it comes to computers but here is my problem that I have not found the solution to anywhere. I just bought a RADEON HD 4670 and put it in my computer, following all the steps and so on. I installed the drivers on the CD which came with CCC 8.8, but the manual suggested looking for updates. So I go to the ati website and download version 8.9 and attempt to install it only to get this message "Setup did not find a driver compatible with your current hardware or operating system." I looked this up and found that you must completely uninstall the old version before updating, so I did that and tried again only to get the same message. I tried the other way suggested too, by using the drivecleaner to remove all traces of it and tried again. Still no luck. What am I doing wrong?

Also, some people maybe just say to stay with 8.8 but with that I have been noticing that after a while of running CCC I get the "has encountered an error and must close" box. Apparently I did something wrong to cause this to happen and any help would be appreciated. thanks.

 

[spathotan]

Well no reason to really go from 8.8 to 8.9. So I susgest using the disk and put 8.8 back on there, and holding off until 9.0. The CCC "crashing" happens to me to, its not a big deal, the driver and the card continue to work fine.

 

[axan2003]

Ok thanks, so does CCC even need to be open at all? like if it crashes can I just leave it closed? Also another dumb question. Before I switched graphics cards, whatever version of CCC I had showed the temp of the GPU. However on version 8.8 I cannot find it for the life of me, instead it shows a meter of GPU usage which does not help me tell if it is overheating.

 

[spathotan]

Well, its what it says it is, control center. Its not the driver itself its just control/setup software. So unless you need to be accessing it constantly then no. But its still good to have running for profiles if you ever use them.

 

[axan2003]

And is there a way to check the temp of the card?

 

[axan2003]

ugh sorry to bother again but for the weekend I wont have the install CD. So I tried downloading the 8.8 drivers and im getting the same message. Apparently the CD is doing something different that the downloaded package is. I need a graphics card this weekend!

 

[megamanx00]

Try downloading the drivers and utilities from your manufacturers website rather than the ATI website. I use the 8.8s and I don't have any problems with CCC, but then I'm using a 3850. If you had an onboard video or nVidia card before make sure you properly uninstalled those drivers.

 

[axan2003]

Manufacturer offers the same 8.9 file as ati, which gives me the error message.

 

[Zorg]

Try using Driver Sweeper, Driver Cleaner is a little long in the tooth and may not get all the files. I haven't used it yet, but Dagger says it works.

CCC doesn't even need to be on your computer. I don't even load it, I just load the drivers. IMO it is unstable pigsh|t, I'm sure others don't agree.

Try RivaTuner Version 2.11 and see how it performs.

 

[axan2003]

Ok I used Driver Sweeper in safe mode and got rid of all the leftover stuff. Tried installing 8.9 and im still getting the same error message =( help me!!

 

[axan2003]

At this point I dont even care what drivers I get installed, but both 8.8 and 8.9 are not working (getting the same error message upon install) even for just the drivers.

 

[Zorg]

Vista or XP?

 

[wolfwood77]

did you make sure you picked the right OS and series of card for the driver picker thingy at ati?

 

[axan2003]

See that was where there was a confusion. I picked the right OS, (I have windows XP professional so I'm going to assume the 32 bit one is what I have) but the 4600 series is not even listen on ati's site. I checked a bunch of the other series' and they all lead to the 8.9 download. But that cant be the problem because I went to the manufacturer's site and they had it listed, and those drivers do not work either. Unless windows xp professional is not 32 bit?

 

[bobbknight]

I try to not install the .net stuff needed by ati drivers if I don't need it.

 

[axan2003]

I have 1.1, 2.0, and 3.0 Net framework on my add/remove 2.0 was installed by ati

 

[wolfwood77]

You might have the 64 bit version , but you're right that series isn't listed on ati's site. What's the manufacturers site?

 

[axan2003]

its http://www.sapphiretech.com/ which gave me the same file as ATI's site (same size and name).

Under my computer it says Microsoft Windows XP Professional Version 2002

 

[wolfwood77]

have you tried both the 64 bit and 32 bit versions of the driver on Sappires's site?

 

[axan2003]

yea I just tried the 64 bit version and It told me I had the wrong operating system

 

[axan2003]

Please help, this brand new card is useless until I figure this out.

 

[wolfwood77]

Well, i re-read your first post . Ok, do you remember the names of the drivers you got rid of when you uninstalled 8.8 ( from the cd) ?

 

[axan2003]

I just uninstalled the items from the add/remove section of control panel that had to do with ATI, (uninstaller, drivers, CCC)

 

[-Fran-]

Just get Driver Cleaner Pro and uninstall all ATI related stuff.

After that, reboot your system.

Once it's rebooted, install Catalyst 8.8.

If you have .Net Framework 2.0+ installed, then CCC should work fine. If not, download Ati Tray Tools and forget about CCC

Esop!

 

[axan2003]

Ive done that too Yuka and I still get the error message but at the moment something is working. I drive cleaned and when windows asked to find new hardware I did that and it installed some radeon drives, then i updated them and installed CCC 8.9 seperately. Now I have no idea what drivers I actually have installed, so is there any way to check which ones I have?