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External Maxtor

Last response: in Storage
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February 4, 2010 3:59:15 PM

Hello,I have got a Maxtor Basics 500GB external HD and its been running ok, but now it's not being recognised and when I try to open it all I get is a box with "Location is not available" "J:\ is not accessible" "Access is denied"
Anyone know of a solution???
Thanks in advance

More about : external maxtor

February 13, 2010 6:51:22 AM

Are you sure the USB port is good?
Can you test the USB port by plugging a mouse into it?

If the USB port is good, check your Device Manager > Disk drives
Is the drive listed there?
If it is, delete it with the Delete key and reboot.

After reboot, check the Windows Explorer.
Is the drive listed there?
If so, can you access it now?

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February 15, 2010 3:49:27 AM

something died, maybe the USB interface, get a new box and try it
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February 15, 2010 7:05:57 AM

I had once a problem with maxtor external, there was something defect in power supply. Maybe you can check your power supplier of the maxtor external, too...

drf
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