Tom's Hardware > Forum > Homebuilt Systems > New System Build > Please help- Major problem installing software in a new system

Please help- Major problem installing software in a new system

Forum Homebuilt Systems : New System Build - Please help- Major problem installing software in a new system

Tom's Hardware: Over 1.4 million members in 6 different countries available to answer all your high-tech questions. Sign up now! Its free!
Ask the community Add a reply
Word :    Username :           
 
Sunrah   09-04-2008 at 07:26:07 PM

Hello. I am having a problem and I am at my wits end.

The Background:

I assembled a new system last night.

Antec 900 case
e8400 chip
Gigabyte GA-EP45-DS3l 775 P45 RT mobo
Corsair 750 watt CPU
2 x 2GB G Skill Ram
640 GB HD
LD DVD R/RW+
BFG 9800 GT 512 MB video card

It went together very smoothly. Booted right up. I installed all of the updates from the giga byte disk that came with the mobo. I then installed an enterprise edition of xp pro. Installed AVG antivirus, zone alarm firewall, and completed updated the OS toXP service pack 3. Then I tried to install the driver for the video card. Near the end of the installtion the unit completely locks up. When I restart, I get to the screen that says go safe mode, safe mode with networking, last known good configuration or start normally. By default, the start normally option is selected. At this time I cannot get the keyboard to function so I cannot choose any option but start normally. Every time I do this, the unit ges into a permanent hang on the Windows XP screen.

Anyone have an idea how to fix this?

Thank you in advance

Add a reply
Sponsored Links
Register or log in to remove.
evongugg   09-04-2008 at 07:55:01 PM
- 0 +

Press F8 to go in safe mode and unistall the drivers for the video card.
Restart and reinstall the video card drivers.
Or else do a system restore to before you installed the video card drivers.

------------------------------ Google is your friend and Bob's your uncle
 Reply to evongugg
DXRick   09-04-2008 at 07:59:15 PM
- 0 +

You may need a keyboard with a PS2 connector, or enable legacy USB device support in the BIOS for a USB keyboard to work.

Reply to DXRick
Sunrah   09-04-2008 at 08:06:55 PM
- 0 +

Thank you for the help. How do you enable legacy USB device support in the BIOS? I cannot seem to find anything on the BIOS set up screens that refer to this.

Reply to Sunrah
fleakiller   09-04-2008 at 08:07:57 PM
- 0 +

Agree with both evo and dx on a side note i have had many problems with sp3 i have some info i will try to find

------------------------------ 8088 @ 2 mhz
 Reply to fleakiller
Sunrah   09-04-2008 at 08:09:03 PM
- 0 +

oops I found the usb keyboard support. Thank you so much!!

Reply to Sunrah
fleakiller   09-04-2008 at 08:14:23 PM
- 0 +

here is some info if it turns out to be a sp3 problem http://support.microsoft.com/oas/d [...] rid=522131 and http://support.microsoft.com/winxp#tab0 hope it helps

------------------------------ 8088 @ 2 mhz
 Reply to fleakiller
Sunrah   09-04-2008 at 08:24:10 PM
- 0 +

Found this in case anyone else runs into it. I am running a 22" Samsung LCD and apparently that is part of the problem.

http://forums.overclockers.com.au/ [...] p?t=706145, I am about to hook up an old CRT and see if that fixes it.

Reply to Sunrah
Sunrah   09-04-2008 at 10:05:16 PM
- 0 +

Final Solution if anyone else runs across it is to update the BIOS. The monitor has nothing to dow ith it.

Thanks to all that helped.

Reply to Sunrah
Ask the community Add a reply
Tom's Hardware > Forum > Homebuilt Systems > New System Build > Please help- Major problem installing software in a new system
Go to:

There are 416 identified and unidentified users. To see the list of identified users, Click here.

Forum map
Bestofmedia Forum ©
2000-2009 Bestofmedia Group
Page generated in 0.916 seconds
Please mind

You are about to answer a thread that has been inactive for more than 6 months.
If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.

Add a reply Cancel
Sponsored links
  • Ask the community now
  • Publish
Ad
They won a badge
Join us in greeting them
  • 01:00 meywd won the Freshman badge
  • 01:00 nayega won the Freshman badge
  • 01:00 gpfear won the Freshman badge
  • 01:00 Conrad925 won the Freshman badge
  • 01:00 skythra won the Freshman badge
  • 01:00 Ckaz won the Freshman badge
  • 01:00 james59 won the Uniformed badge
  • 01:00 snarl won the Uniformed badge
  • 01:00 patlabor44 won the Uniformed badge
  • 01:00 Kiren won the Uniformed badge