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New hard drive installed, lost internet

Last response: in Wireless Networking
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Anonymous
September 17, 2009 1:09:54 AM

I installed a new hard drive in laptop. I can't access the internet (via a router) now. The device manager shows no error in system, dell says it's an ISP problem, ISP says its a router problem and the router tests are fine. any suggestion?
September 17, 2009 2:41:22 PM

Did you reinstall the operating system on the new hard drive?
Is the connection wireless or wired?
Does your computer have an IP address assigned?
September 22, 2009 1:08:28 PM

lyleb said:
Did you reinstall the operating system on the new hard drive?
Is the connection wireless or wired?
Does your computer have an IP address assigned?


When I use my laptop at work it's wired; but I'm trying to work from home & use wireless. Previous I had a wep key; but didn't write it down. Now on my home wireless, it comes up all dots.
September 22, 2009 1:09:47 PM

they had to reinstall the operating system on the hard drive. now that I'm at home, I don't know the IP address
!