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Problems with WD5000AACS external HD

Last response: in Storage
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February 10, 2010 5:19:53 PM

3 months ago I purchase this 500 GB USB drive, sudendly I can not access the drive, when I plug the USB the drive is detected by Windows, you also can see the description on the device manager, but can't see the drive on my computer.

Y tried to use the disk management tool, but I just can see my internal drive, not the external USB drive there.

I read a lot of comments about similar problems, but the problem still there. Now second problem is that I need some information that is only on that HD.

I really will apprecite your help.

thanks...

Joswan
February 20, 2010 6:05:21 PM

joswanonly said:
3 months ago I purchase this 500 GB USB drive, sudendly I can not access the drive, when I plug the USB the drive is detected by Windows, you also can see the description on the device manager, but can't see the drive on my computer.

Y tried to use the disk management tool, but I just can see my internal drive, not the external USB drive there.

I read a lot of comments about similar problems, but the problem still there. Now second problem is that I need some information that is only on that HD.

I really will apprecite your help.

thanks...

Joswan

have you tried going to control panel>administrative tools> computer management> drive mangement and see if it show up there? maybe it has no drive letter assigned to it therfore not showing up in My computer's listed devices.
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