Hello! I hope somebody can help, I am desperate.
While trying to repair my PC, the installation CD busted up in pieces and broke my CD-R/RW. I need to do a repair installation and obtained a new CD. I was told by MS that I can load the CD in the DVD Player, but it won't do it. The DVD Player will "eject" but the only DVD I have is a movie which will not load.
This is what I have:
- XP Home
- Samsung CD-R/RW SW-252S
- Samsung DVD-Rom SD-616E
Is there a way to repoint the software to the opposite tray so I can use CDs, or is there a "service" I need to make sure is Auto/Started. Any info you can provide will be appreciated. MS Customer Support has been screwing around with me on this issue.
Thank you.
Jai
While trying to repair my PC, the installation CD busted up in pieces and broke my CD-R/RW. I need to do a repair installation and obtained a new CD. I was told by MS that I can load the CD in the DVD Player, but it won't do it. The DVD Player will "eject" but the only DVD I have is a movie which will not load.
This is what I have:
- XP Home
- Samsung CD-R/RW SW-252S
- Samsung DVD-Rom SD-616E
Is there a way to repoint the software to the opposite tray so I can use CDs, or is there a "service" I need to make sure is Auto/Started. Any info you can provide will be appreciated. MS Customer Support has been screwing around with me on this issue.
Thank you.
Jai