BSOD- Unmountable Boot Volume 0x000000ED

Hi all,

Would appreciate any help with the following...

Blue Screen on startup says:
0x000000ED (0x82D1B6D0, 0xC0000006, 0x00000000, 0x00000000)

Attempting to restart in safe mode brings up the same screen and not sure how to proceed.

Asking this on behalf of my mother who says last use of computer involved transfer of some files from laptop to external hard drive. This went fine and computer was shut down normally, startup today was first sign of blue screen.

Can provide any other details as needed- just don't want to clutter this question with anything unnecessary...

Thanks in advance.
4 answers Last reply
More about bsod unmountable boot volume 0x000000ed
  1. Unmountable boot volume means the hard drive has failed or will fail completely and be unaccessable, a doorstop. Transfer any data you can off the drive an replace it.
  2. Thanks badge,

    Reckoned as much from the bit of searching I did. Just a bit clueless as to how to get past the blue screen to get stuff off hard drive- any top tips?
  3. Could try removing the HD and using a USB external controller to access the drive and attempt to get any data off that way. Don't depend on it. That message is sure indication the drive has failed.
  4. Boot from a Windows XP CD, get into the Recovery Console and run chkdsk c: /p/r until there are no errors.
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