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BSOD while watching Movies

Last response: in Overclocking
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December 19, 2009 12:23:18 PM

My computer gets a BSOD every time I try to watch a movie. I have done everything I know to do. I even reformatted my hard drive twice. I have tried several different drivers and Dell keeps telling me it is a bad file and that if I want their help I have to pay $249 since I didn't opt for the software warranty plan only the hardware plan. Here is my blue screen report.
Thanks.

121509-29968-01.dmp 12/15/2009 2:23:28 PM 0x00000124 00000000`00000000 fffffa80`028af038 00000000`b2754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\121509-29968-01.dmp
121509-31703-01.dmp 12/15/2009 1:38:08 PM 0x00000124 00000000`00000000 fffffa80`028578f8 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4a63cc NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 C:\Windows\minidump\121509-31703-01.dmp
121509-28875-01.dmp 12/15/2009 1:15:39 PM 0x00000124 00000000`00000000 fffffa80`027c4748 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\121509-28875-01.dmp
121409-30609-01.dmp 12/14/2009 11:54:36 PM 0x00000124 00000000`00000000 fffffa80`027b0038 00000000`f6754000 00000000`00000135 hal.dll hal.dll+12903 x64 C:\Windows\minidump\121409-30609-01.dmp
121309-28468-01.dmp 12/13/2009 3:43:41 PM 0x00000124 00000000`00000000 fffffa80`02899038 00000000`b6754000 00000000`00000145 hal.dll hal.dll+12903 x64 C:\Windows\minidump\121309-28468-01.dmp
121309-27937-01.dmp 12/13/2009 3:27:50 PM 0x00000124 00000000`00000000 fffffa80`028ab8f8 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\121309-27937-01.dmp
121309-27656-01.dmp 12/13/2009 3:12:38 PM 0x00000124 00000000`00000000 fffffa80`0288e038 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\121309-27656-01.dmp
121309-28046-01.dmp 12/13/2009 2:25:38 PM 0x00000124 00000000`00000000 fffffa80`02803038 00000000`f6754000 00000000`00000135 hal.dll hal.dll+12903 x64 C:\Windows\minidump\121309-28046-01.dmp
121309-33046-01.dmp 12/13/2009 2:19:20 PM 0x00000124 00000000`00000000 fffffa80`02830038 00000000`b6754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\121309-33046-01.dmp
121309-31265-01.dmp 12/13/2009 7:52:44 AM 0x00000124 00000000`00000000 fffffa80`027f6038 00000000`b6754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\121309-31265-01.dmp
121109-45968-01.dmp 12/11/2009 6:28:00 AM 0x00000124 00000000`00000000 fffffa80`02899038 00000000`f6754000 00000000`00000135 hal.dll hal.dll+12903 x64 C:\Windows\minidump\121109-45968-01.dmp
120809-29171-01.dmp 12/8/2009 12:22:50 PM 0x00000124 00000000`00000000 fffffa80`027f71d8 00000000`b2754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\120809-29171-01.dmp
120809-29343-01.dmp 12/8/2009 2:29:18 AM 0x00000124 00000000`00000000 fffffa80`027c6038 00000000`b6754000 00000000`00000135 hal.dll hal.dll+12903 x64 C:\Windows\minidump\120809-29343-01.dmp
120809-26875-01.dmp 12/8/2009 12:17:58 AM 0x00000124 00000000`00000000 fffffa80`02493038 00000000`b2754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\120809-26875-01.dmp
120709-27890-01.dmp 12/7/2009 12:50:52 PM 0x00000124 00000000`00000000 fffffa80`028da038 00000000`b2754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\120709-27890-01.dmp
120709-29156-01.dmp 12/7/2009 12:34:48 PM 0x00000124 00000000`00000000 fffffa80`027d5038 00000000`b2754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\120709-29156-01.dmp
120609-27406-01.dmp 12/6/2009 5:44:06 AM 0x00000124 00000000`00000000 fffffa80`02806038 00000000`b6754000 00000000`00000135 hal.dll hal.dll+12903 x64 C:\Windows\minidump\120609-27406-01.dmp
120609-43921-01.dmp 12/6/2009 5:23:18 AM 0x00000124 00000000`00000000 fffffa80`028148f8 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\120609-43921-01.dmp
120509-28125-01.dmp 12/5/2009 9:22:21 AM 0x00000124 00000000`00000000 fffffa80`027f7038 00000000`b6754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\120509-28125-01.dmp
120509-28750-01.dmp 12/5/2009 7:54:39 AM 0x00000124 00000000`00000000 fffffa80`027e96a8 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\120509-28750-01.dmp
120409-28218-01.dmp 12/4/2009 1:33:32 PM 0x00000124 00000000`00000000 fffffa80`02826038 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\120409-28218-01.dmp
120109-44312-01.dmp 12/1/2009 12:51:29 PM 0x00000124 00000000`00000000 fffffa80`027e1038 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\120109-44312-01.dmp
113009-27406-01.dmp 11/30/2009 7:01:35 AM 0x00000124 00000000`00000000 fffffa80`0245f038 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\113009-27406-01.dmp
113009-29671-01.dmp 11/30/2009 6:46:51 AM 0x00000124 00000000`00000000 fffffa80`027d3038 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\113009-29671-01.dmp
112709-27703-01.dmp 11/27/2009 2:05:59 PM 0x00000124 00000000`00000000 fffffa80`01b9f038 00000000`b2754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\112709-27703-01.dmp
112709-28703-01.dmp 11/27/2009 1:27:53 PM 0x00000124 00000000`00000000 fffffa80`01bc8038 00000000`b2754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\112709-28703-01.dmp
112509-28109-01.dmp 11/25/2009 11:19:10 AM 0x00000124 00000000`00000000 fffffa80`01c0f038 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\112509-28109-01.dmp
112309-28546-01.dmp 11/23/2009 1:19:46 AM 0x00000124 00000000`00000000 fffffa80`01c29038 00000000`f6754000 00000000`00000135 hal.dll hal.dll+12903 x64 C:\Windows\minidump\112309-28546-01.dmp
112209-24906-01.dmp 11/22/2009 5:12:45 AM 0x00000124 00000000`00000000 fffffa80`01be6748 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\112209-24906-01.dmp
111809-40093-01.dmp 11/18/2009 12:50:55 AM 0x00000124 00000000`00000000 fffffa80`01bbc378 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\111809-40093-01.dmp
111709-24640-01.dmp 11/17/2009 2:23:20 AM 0x00000124 00000000`00000000 fffffa80`01c01038 00000000`b2754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\111709-24640-01.dmp
111709-26171-01.dmp 11/17/2009 1:31:44 AM 0x00000124 00000000`00000000 fffffa80`01bea038 00000000`b2754000 00000000`00000175 ntoskrnl.exe ntoskrnl.exe+71f00 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 C:\Windows\minidump\111709-26171-01.dmp
111609-29421-01.dmp 11/16/2009 10:50:42 AM 0x00000124 00000000`00000000 fffffa80`01bcc8f8 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4a63cc NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 C:\Windows\minidump\111609-29421-01.dmp
111509-24500-01.dmp 11/15/2009 10:09:09 PM 0x00000124 00000000`00000000 fffffa80`01c47038 00000000`b2754000 00000000`00000175 hal.dll hal.dll+12903 x64 C:\Windows\minidump\111509-24500-01.dmp
111409-25500-01.dmp 11/14/2009 8:39:56 PM 0x00000124 00000000`00000000 fffffa80`01bda038 00000000`b6754000 00000000`00000185 ntoskrnl.exe ntoskrnl.exe+71f00 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 C:\Windows\minidump\111409-25500-01.dmp
111409-26828-01.dmp 11/14/2009 8:23:17 PM 0x00000124 00000000`00000000 fffffa80`01818038 00000000`b6754000 00000000`00000135 hal.dll hal.dll+12903 x64 C:\Windows\minidump\111409-26828-01.dmp
111109-26468-01.dmp 11/11/2009 6:43:31 PM 0x00000124 00000000`00000000 fffffa80`01c16038 00000000`f6754000 00000000`00000135 hal.dll hal.dll+12903 x64 C:\Windows\minidump\111109-26468-01.dmp
111109-27671-01.dmp 11/11/2009 5:28:50 AM 0x00000124 00000000`00000000 fffffa80`01c25038 00000000`b6754000 00000000`00000135 hal.dll hal.dll+12903 x64 C:\Windows\minidump\111109-27671-01.dmp
111009-25500-01.dmp 11/10/2009 8:31:21 AM 0x00000124 00000000`00000000 fffffa80`01c0a038 00000000`b6754000 00000000`00000135 hal.dll hal.dll+12903 x64 C:\Windows\minidump\111009-25500-01.dmp
111009-27796-01.dmp 11/10/2009 7:39:22 AM 0x00000124 00000000`00000000 fffffa80`01bf5038 00000000`b6754000 00000000`00000145 hal.dll hal.dll+12903 x64 C:\Windows\minidump\111009-27796-01.dmp
110909-24828-01.dmp 11/9/2009 9:38:36 PM 0x00000124 00000000`00000000 fffffa80`018126b8 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\110909-24828-01.dmp
110909-27984-01.dmp 11/9/2009 8:40:00 PM 0x00000124 00000000`00000000 fffffa80`01c1e688 00000000`00000000 00000000`00000000 hal.dll hal.dll+f674 x64 C:\Windows\minidump\110909-27984-01.dmp

More about : bsod watching movies

a b K Overclocking
December 20, 2009 4:05:36 AM

i'd try looking for updated firmware for your optical drive (if you are watching your movie from a disk). This can be found from the drives manufacturers website.

I've always been a fan of using VLC Media Player. Its free, awesome, lightweight, and has nearly every video codec you'll ever need.
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Related resources
December 24, 2009 8:37:59 AM

Hey thanks for the replies. I have tried several different movie players. I had already downloaded VLC and tried it with the same results. I don't think this is an easy fix. I don't think this is an easy fix and I'm about ready to throw this Dell through a window. I think it is a bad motherboard or video card. Thanks for the advice.
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October 10, 2010 7:18:41 PM

Did it work out fine? I have exact the same problem
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