Archived from groups: microsoft.public.windowsxp.basics (
More info?)
"Norman V" <NormanV@discussions.microsoft.com> wrote in message
news:A07AB888-0042-40F5-97BD-C8939855ACAA@microsoft.com...
> I have already tried going into safe mode but the blank dialog box still
> shows up and I am an able to do anything once in safe mode. I have
already
> attempted to use system repair from the original CD to no avail. Has
anyone
> ever seen anything like this before in Windows XP.
Then you may need to strongly consider backing up, wiping the drive and
reinstalling. I would personally suggest putting in a new drive as the
primary (drives are cheap now and *do* wear out, so you will be adding
reliability to the machine) and installing to that, then using the old drive
as a secondary and source for data restoration.
One thing you might want to try is using the default registry, though this
will cost you a bit of time and not necessarily get you very far... you'll
need to modify the procedure here slightly:
http://support.microsoft.com/?kbid=307545
basically you will boot to the recovery console, rename the existing
registry, copy in the default, and reboot. None of your installed apps
will work at this point because their registry entries will be absent. You
will then have to identify a working set of registry files and copy them in.
This may or may not be successful and will quite possibly take the same
amount of time as a reinstall. Plus, it will leave behind any infected or
damaged files.
HTH
-pk
>
> "Patrick Keenan" wrote:
>
> > "Norman Vickers" <NormanVickers@discussions.microsoft.com> wrote in
message
> > news:97C54E10-2608-4D3D-BB91-C872E1EE9302@microsoft.com...
> > > Patrick,
> > >
> > > Thank you very much for their response, however; most applications
will
> > not
> > > run including those built into Windows like the MSconfig, CMD, help
and
> > > support or even write clicking on my computer and going to properties
in
> > an
> > > attempt to use system restore, I've never seen anything like this in
> > windows
> > > before.
> >
> > Can you get into Safe Mode?
> >
> > -pk
> >
> >
> > >
> > > "Patrick Keenan" wrote:
> > >
> > > > "Norman Vickers" <NormanVickers@discussions.microsoft.com> wrote in
> > message
> > > > news:B8687634-0BFD-40C5-8ECF-F3BE3CAFEC28@microsoft.com...
> > > > > When Windows is starting up I get a mostly blank dialog box with
an OK
> > > > button
> > > > > at the bottom after the Windows splash screen disappears, on top
of
> > the
> > > > > Windows is starting up screen.
> > > > >
> > > > > The dialog box that contains a small piece of unrecognizable text
in
> > the
> > > > top
> > > > > left corner that changes each time I start computer. Most of the
> > icons on
> > > > > the desktop have changed to the generic I don't know what you are
icon
> > and
> > > > no
> > > > > applications will run including Internet Explorer except the virus
> > program
> > > > ..
> > > > > I get an error message that Windows needs to know what application
> > created
> > > > > that file. (This includes cmd.exe)
> > > > >
> > > > > The dialog box cannot be closed with the ( X ) in the corner and
will
> > only
> > > > > continue to start windows after sitting for about 10 minutes or
> > clicking
> > > > the
> > > > > OK button.
> > > > >
> > > > > I don't believe it's a virus as the virus program does load and
did do
> > a
> > > > > complete scan without finding a virus.
> > > > >
> > > > > Any suggestions will be greatly appreciated.
> > > >
> > > > There are lots of malicious or poorly-behaved things that anti-virus
> > > > programs can't find.
> > > >
> > > > Go to Start, Run, type msconfig and press enter. Go to the Startup
> > tab.
> > > > Look through each entry to find what it is that is that's loading.
If
> >
> > > > you're unsure, remove the checkmarks from everything and restart,
and
> > turn
> > > > things on one at a time to identify what it is that's loading.
Note
> > that
> > > > some trojans will not necessarily respect this process and may start
> > anyway.
> > > >
> > > > Also, get ccleaner: www.ccleaner.com and let it delete all
temporary
> > files
> > > > and temporary internet files. This will help as the temporary
> > directories
> > > > are where a lot of malware launches from.
> > > >
> > > > Programs like HiJack This (
> > > > http://www.spywareinfo.com/~merijn/downloads.html) are also
invaluable
> > for
> > > > cleaning up malware. When you run Hijack this and tell it to
remove
> > > > entries, be sure to rescan after the removal. You'll find that
some
> > things
> > > > reload or similar things take their place. However, HiJack This
does
> > > > require a greater degree of knowledge to use effectively.
> > > >
> > > > Also, the online virus and spyware scan at TrendMicro -
> > > > http://housecall.trendmicro.com/ can do a pretty good job of
finding
> > > > spyware you miss.
> > > >
> > > > HTH
> > > > -pk
> > > >
> > > >
> > > >
> >
> >
> >
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