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Hardware id missing

Last response: in Storage
February 24, 2010 3:43:03 PM

When I try to use my external Western Digital 350 combo drive, I get a "hardware I.D. missing" message. Tried on both an XP and a Vista computer. Also, tried both the usb and firewire connection. Also tried a different Power Supply.

More about : hardware missing

a b G Storage
February 25, 2010 12:37:55 PM

Remove the drive from the enclosure and hook it up directly to a computer.
The enclosure may be bad.