Hardware id missing

When I try to use my external Western Digital 350 combo drive, I get a "hardware I.D. missing" message. Tried on both an XP and a Vista computer. Also, tried both the usb and firewire connection. Also tried a different Power Supply.
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More about hardware missing
  1. Remove the drive from the enclosure and hook it up directly to a computer.
    The enclosure may be bad.
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