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:::WD External drive issue:::

Last response: in Storage
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February 24, 2010 10:28:17 PM

Guys,

I have a external WD with 250GB FAT32 which is giving me hell!! Like everyone else I have vital files on it. It is accessable, shows all files, but when I try playing them, or copying, the drive fails.. I noticed clicking noise which I never heard. Ran WD utility to troubleshoot the issue, it fails there too. When playing or copying files from it, I noticed that the drive goes offline (USB disconnect sound/ and then it comes back online. Sounds like when you disconnect USB, and reconect..
Are there any utilities that will determine the problem?
And foremost which software can I use to recover data from the drive? I use 32bit XP Pro

Thanx!

More about : external drive issue

a c 415 G Storage
February 25, 2010 3:46:24 AM

The first thing to try is a new cable.

The next thing would be to open the drive up, see if it's an IDE or SATA drive, and buy a new enclosure of the appropriate type to put the drive into just in case it's a problem with the enclosure and not with the drive itself.

If you have a second external drive of the same type then you could try just swapping enclosures rather than buying a brand new one.
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February 25, 2010 4:37:29 PM

What about the software, can I try something before taking these extreme measures?
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a c 415 G Storage
February 25, 2010 5:49:56 PM

Software isn't going to stop the drive from disconnecting - that's a hardware issue.

And upon reflection, you shouldn't need to buy an enclosure - you can just remove the drive from the enclosure and connect it directly to your motherboard, assuming that its a type of drive (IDE vs. SATA) that your motherboard supports.
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