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USB problem with Gigabyte MA78G-DS3H

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m6101985b   01-18-2009 at 02:51:18 AM

I have brand new MB Gigabyte GA-MA78G-DS3H with old AthlonX2, 3GB DDR2-800 and HDD (everything worked perfectly in another MB). I've installed fresh Windows XP SP2.
Problem is that I can't use any USB device. When I plug USB disk, it appears in My Computer as Removable Disk with size 0B. I can't access any data on it. If I plug in printer, XP doesn't notice it's pluged in.
I've checked bios - USB EHCI controller is enabled (as default). Only USB keyboard and mouse are disabled.
I've reinstalled chipset drivers from gigabyte site. No change.
I've uninstalled every USB device in Device manager and restarted PC. No change.
Device manager reports for USB disk "device working properly".
I've checked disk in 2 other computer, it works fine.
If I check properties of any USB controller and if I open Resources tab ( other tabs work fine) , XP freezes. I have to stop it by task manager by end now. Faulty application is mmc.exe.
I thought it has to do something with front panel USB (I wasn't sure how to plug it in) so I unpluged it. But, no change.
I'm doing another check of HDD and RAM just to be sure. But, any other suggestion would be great.

Mladen

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m6101985b   01-18-2009 at 04:46:14 AM
- 0 +

I have just reinstalled windows +all drivers. HDD and RAM have no errors.
At first, when I put my tv tuner in front USB, computer got frozen. But, when I plugged same device in back USB, nothing happened. Now after restart, nothing happens if I insert it in front also. Same with usb disk.
I'm totally confused.
I've checked front usb panel connectors. I was afraid that I've installed it incorrectly. But, everything is correct (5v-red, dx- white,dx+ green, gnd-black).
Please, help!

Reply to m6101985b
m6101985b   01-18-2009 at 06:00:09 AM
- 0 +

Just installed Vista (no SP). It's the same. No USB recognized, USB disk appears as Removable device and it cannot be accesed.
LED on disk flashes continously. On other computer where it works fine, thi led flashes only when I copy some file. Here, it glows all the time.
So, after 2xXP and 1 Vista I'm sure it's hardware issue, and it's something to do with USB controller.

Reply to m6101985b
m6101985b   01-18-2009 at 07:42:15 AM
- 0 +

Just flashed newest BIOS. Before I've also tried altering usb options in bios
( leaving usb 1.1 , disabling 2.0 , enabling/disablig leagcy support etc. ). No change.
I've found 1 more man who encountered same problem with sam MB.
Has anybody else had usb problems with 780G MB?

Reply to m6101985b
m6101985b   01-18-2009 at 08:46:50 AM
- 0 +

I've found some conflits with memory ranges and IRQ's.
Device manager reports Conflicting device list for PCI bus ("Memory range C0000000-FEBFFFFF not available" ).
And system information lists this:

Code :
  1. [Conflicts/Sharing]
  3. Resource    Device
  4. I/O Port 0x00000000-0x00000CF7    PCI bus
  5. I/O Port 0x00000000-0x00000CF7    Direct memory access controller
  7. I/O Port 0x000003C0-0x000003DF    PCI standard PCI-to-PCI bridge
  8. I/O Port 0x000003C0-0x000003DF    ATI Radeon HD 3200 Graphics
  10. Memory Address 0x0000-0x0FFF    Motherboard resources
  11. Memory Address 0x0000-0x0FFF    System board
  13. Memory Address 0xFDE00000-0xFDFFFFFF    PCI standard PCI-to-PCI bridge
  14. Memory Address 0xFDE00000-0xFDFFFFFF    ATI Radeon HD 3200 Graphics
  16. IRQ 22    Standard Dual Channel PCI IDE Controller
  17. IRQ 22    Texas Instruments OHCI Compliant IEEE 1394 Host Controller
  19. IRQ 16    Standard OpenHCD USB Host Controller
  20. IRQ 16    Standard OpenHCD USB Host Controller
  21. IRQ 16    High Definition Audio Controller
  23. Memory Address 0xD0000000-0xDFFFFFFF    PCI standard PCI-to-PCI bridge
  24. Memory Address 0xD0000000-0xDFFFFFFF    ATI Radeon HD 3200 Graphics
  26. IRQ 18    PCI standard PCI-to-PCI bridge
  27. IRQ 18    Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
  28. IRQ 18    Standard OpenHCD USB Host Controller
  29. IRQ 18    Standard OpenHCD USB Host Controller
  30. IRQ 18    Standard OpenHCD USB Host Controller
  32. IRQ 19    High Definition Audio Controller
  33. IRQ 19    Standard Enhanced PCI to USB Host Controller
  35. Memory Address 0xA0000-0xBFFFF    PCI bus
  36. Memory Address 0xA0000-0xBFFFF    PCI standard PCI-to-PCI bridge
  37. Memory Address 0xA0000-0xBFFFF    ATI Radeon HD 3200 Graphics
  39. I/O Port 0x000003B0-0x000003BB    PCI standard PCI-to-PCI bridge
  40. I/O Port 0x000003B0-0x000003BB    ATI Radeon HD 3200 Graphics



Is this causing my problem? And, how to change it?

Reply to m6101985b
constantinjemna   01-28-2009 at 11:28:33 AM
- 0 +

Same problem, same mobo

Phenom X3 8450, 2 Gb DDR2 1066, BRAND NEW REAL 500W PSU, Latest drivers, Vista 64 Ultimate SP1, No addon cards (one SATA HDD and one PATA DVD-RW)

First, it destoyed my 1Gb Corsair flash pen, corrupting the FAT. Using recovery software managed to recover about half of my documents on another computer. My whife's pen, Verbtim Store'n'go 1Gb, survived, but with lots of errors. My external USB HDD, Packard Bell 500Gb Store&Play, recognized as unformatted. Genius USB gamepad not recognized and the webcam, Genius Look 312P, sometimes recognized, sometimes not.

For me the solution was also a VIA PCI-to-USB card and I also disabled from BIOS the EHCI support for the onboard ports. With this one, all the devices above worked perfect.

Noticed that in Linux Fedora Core 9 the onboard USB worked ok, transferring files from and to my external HDD with 2.0 speeds (10 Mb/s) and worked ok with the memory pens.

In conclusion, I don't think is a hardware issue (PSU or something), but AMD or Gigabyte must reconsider their USB drivers for Vista 64.


Message edited by constantinjemna on 01-28-2009 at 11:32:17 AM
Reply to constantinjemna
m6101985b   02-07-2009 at 02:31:07 PM
- 0 +

It was PSU. Just replace power supply and USB's will work fine.

Reply to m6101985b
sboshev   02-27-2009 at 03:48:50 PM
- 0 +

I have the same problem with the same mobo. So far I tried so many hacks with no luck :(
My PSU is 550W Chieftech. It should be good enough for the parts I have. I will try with another PSU though.

Reply to sboshev
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