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USB problem with Gigabyte MA78G-DS3H

Last response: in Motherboards
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January 17, 2009 11:51:18 PM

I have brand new MB Gigabyte GA-MA78G-DS3H with old AthlonX2, 3GB DDR2-800 and HDD (everything worked perfectly in another MB). I've installed fresh Windows XP SP2.
Problem is that I can't use any USB device. When I plug USB disk, it appears in My Computer as Removable Disk with size 0B. I can't access any data on it. If I plug in printer, XP doesn't notice it's pluged in.
I've checked bios - USB EHCI controller is enabled (as default). Only USB keyboard and mouse are disabled.
I've reinstalled chipset drivers from gigabyte site. No change.
I've uninstalled every USB device in Device manager and restarted PC. No change.
Device manager reports for USB disk "device working properly".
I've checked disk in 2 other computer, it works fine.
If I check properties of any USB controller and if I open Resources tab ( other tabs work fine) , XP freezes. I have to stop it by task manager by end now. Faulty application is mmc.exe.
I thought it has to do something with front panel USB (I wasn't sure how to plug it in) so I unpluged it. But, no change.
I'm doing another check of HDD and RAM just to be sure. But, any other suggestion would be great.

Mladen
January 18, 2009 1:46:14 AM

I have just reinstalled windows +all drivers. HDD and RAM have no errors.
At first, when I put my tv tuner in front USB, computer got frozen. But, when I plugged same device in back USB, nothing happened. Now after restart, nothing happens if I insert it in front also. Same with usb disk.
I'm totally confused.
I've checked front usb panel connectors. I was afraid that I've installed it incorrectly. But, everything is correct (5v-red, dx- white,dx+ green, gnd-black).
Please, help!

January 18, 2009 3:00:09 AM

Just installed Vista (no SP). It's the same. No USB recognized, USB disk appears as Removable device and it cannot be accesed.
LED on disk flashes continously. On other computer where it works fine, thi led flashes only when I copy some file. Here, it glows all the time.
So, after 2xXP and 1 Vista I'm sure it's hardware issue, and it's something to do with USB controller.
Related resources
January 18, 2009 4:42:15 AM

Just flashed newest BIOS. Before I've also tried altering usb options in bios
( leaving usb 1.1 , disabling 2.0 , enabling/disablig leagcy support etc. ). No change.
I've found 1 more man who encountered same problem with sam MB.
Has anybody else had usb problems with 780G MB?
January 18, 2009 5:46:50 AM

I've found some conflits with memory ranges and IRQ's.
Device manager reports Conflicting device list for PCI bus ("Memory range C0000000-FEBFFFFF not available").
And system information lists this:
  1. [Conflicts/Sharing]
  2.  
  3. Resource Device
  4. I/O Port 0x00000000-0x00000CF7 PCI bus
  5. I/O Port 0x00000000-0x00000CF7 Direct memory access controller
  6.  
  7. I/O Port 0x000003C0-0x000003DF PCI standard PCI-to-PCI bridge
  8. I/O Port 0x000003C0-0x000003DF ATI Radeon HD 3200 Graphics
  9.  
  10. Memory Address 0x0000-0x0FFF Motherboard resources
  11. Memory Address 0x0000-0x0FFF System board
  12.  
  13. Memory Address 0xFDE00000-0xFDFFFFFF PCI standard PCI-to-PCI bridge
  14. Memory Address 0xFDE00000-0xFDFFFFFF ATI Radeon HD 3200 Graphics
  15.  
  16. IRQ 22 Standard Dual Channel PCI IDE Controller
  17. IRQ 22 Texas Instruments OHCI Compliant IEEE 1394 Host Controller
  18.  
  19. IRQ 16 Standard OpenHCD USB Host Controller
  20. IRQ 16 Standard OpenHCD USB Host Controller
  21. IRQ 16 High Definition Audio Controller
  22.  
  23. Memory Address 0xD0000000-0xDFFFFFFF PCI standard PCI-to-PCI bridge
  24. Memory Address 0xD0000000-0xDFFFFFFF ATI Radeon HD 3200 Graphics
  25.  
  26. IRQ 18 PCI standard PCI-to-PCI bridge
  27. IRQ 18 Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
  28. IRQ 18 Standard OpenHCD USB Host Controller
  29. IRQ 18 Standard OpenHCD USB Host Controller
  30. IRQ 18 Standard OpenHCD USB Host Controller
  31.  
  32. IRQ 19 High Definition Audio Controller
  33. IRQ 19 Standard Enhanced PCI to USB Host Controller
  34.  
  35. Memory Address 0xA0000-0xBFFFF PCI bus
  36. Memory Address 0xA0000-0xBFFFF PCI standard PCI-to-PCI bridge
  37. Memory Address 0xA0000-0xBFFFF ATI Radeon HD 3200 Graphics
  38.  
  39. I/O Port 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge
  40. I/O Port 0x000003B0-0x000003BB ATI Radeon HD 3200 Graphics


Is this causing my problem? And, how to change it?
January 28, 2009 8:28:33 AM

Same problem, same mobo

Phenom X3 8450, 2 Gb DDR2 1066, BRAND NEW REAL 500W PSU, Latest drivers, Vista 64 Ultimate SP1, No addon cards (one SATA HDD and one PATA DVD-RW)

First, it destoyed my 1Gb Corsair flash pen, corrupting the FAT. Using recovery software managed to recover about half of my documents on another computer. My whife's pen, Verbtim Store'n'go 1Gb, survived, but with lots of errors. My external USB HDD, Packard Bell 500Gb Store&Play, recognized as unformatted. Genius USB gamepad not recognized and the webcam, Genius Look 312P, sometimes recognized, sometimes not.

For me the solution was also a VIA PCI-to-USB card and I also disabled from BIOS the EHCI support for the onboard ports. With this one, all the devices above worked perfect.

Noticed that in Linux Fedora Core 9 the onboard USB worked ok, transferring files from and to my external HDD with 2.0 speeds (10 Mb/s) and worked ok with the memory pens.

In conclusion, I don't think is a hardware issue (PSU or something), but AMD or Gigabyte must reconsider their USB drivers for Vista 64.
February 7, 2009 11:31:07 AM

It was PSU. Just replace power supply and USB's will work fine.
February 27, 2009 12:48:50 PM

I have the same problem with the same mobo. So far I tried so many hacks with no luck :( 
My PSU is 550W Chieftech. It should be good enough for the parts I have. I will try with another PSU though.
!