Computer freezes

[mharris58]

It started after re downloading windows xp. I connected iyogi.net several times and they have not been able to solve problem. I ran hardware diagnostic tests and all hardware is fine.

 

[aford10]

Check the event viewer to see if it's logging any errors.
start-->run-->eventvwr.msc-->check the application and system logs for errors (red X's).

Does it freeze when you're doing a specific task, or random? Is it freezing inside windows, or before windows loads up?