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Guest
Guest
I have a support ticket into ECS about this, but I thought I'd post here too.
Product Name: A780GM-A
Model Version: V1.1
BIOS Version: 11/06/2008
CPU: AMD A64 X2 4850e AM2
Memory: 2x1GB CORSAIR XMS2 DDR2 800
HDD: WD GreenDrive 750GB
Operation System: Windows XP
Power Supply: OCZ StealthXstreme 500W
All the components of this system are brand new (from newegg of course). Bios was updated to the lastet version from the website without errors. All drivers are installed in windows.
I have a few problems. First and foremost, the system seems to "go blank" at seemingly random times. By go blank, I mean my screen goes black and the monitor reports "no signal". The the fans and everything are still running and the computer does NOT reboot itself. It just sits in this state until I push the reset button. I'm not sure if I've just lost video or if the whole thing gets hosed.
It's happening frequently, but I can't seem to reproduce it in a consistent manner. I have had this happen while in Windows (idle) and while in BIOS (idle). It often seems to coincide with when there is a slight movement of the case. For example, when I open the cover for the front usb panel, or when I hit the DVD drive open button. I have checked for loose electrical connections and have not found any. I have tried an alternate PSU and it didn't fix the problem. I have tested the voltages on the PSU and all are inline. I don't think it is an overheat issues as the CPU heatsink (stock) is quite cool, the northbridge heatsink is warm but not real hot, and the problem has occurred soon after boot up so I doubt heat is an issue.
The second issue is that I seem to get seemingly meaningless temperature data. In the BIOS, if I look at the PC Health section, the CPU temp ALWAYS reads 40*C. Doesn't matter if it was just turned on, or if I've been running benchmark apps, it ALWAYS reads 40*C. I tried CoreTemp in windows and it shows anywhere from 0*C - 10*C for either core. This can't be right either, it's way too low (I just have the stock fan).
The third issue I have is with voltages. I DO NOT want to overclock my system at all. I don't need it. However, in the M.I.B. section of the BIOS, the RAM clock speed is set to 12. That was the default. Is this correct? Along these same lines, the manual for the motherboard says teh BIOS should have a Frequencey/Voltage Control section, but all I see is the M.I.B. section.
I'm trying to figure out if I should RMA this board back to newegg. I dont want to pay for shipping it back just to have the same problems with another board. I'd like to stick with this ECS model since it was such a good deal. Ive always had good luck with ECS in the past.
Any suggestions?
Thanks,
JBreits
Product Name: A780GM-A
Model Version: V1.1
BIOS Version: 11/06/2008
CPU: AMD A64 X2 4850e AM2
Memory: 2x1GB CORSAIR XMS2 DDR2 800
HDD: WD GreenDrive 750GB
Operation System: Windows XP
Power Supply: OCZ StealthXstreme 500W
All the components of this system are brand new (from newegg of course). Bios was updated to the lastet version from the website without errors. All drivers are installed in windows.
I have a few problems. First and foremost, the system seems to "go blank" at seemingly random times. By go blank, I mean my screen goes black and the monitor reports "no signal". The the fans and everything are still running and the computer does NOT reboot itself. It just sits in this state until I push the reset button. I'm not sure if I've just lost video or if the whole thing gets hosed.
It's happening frequently, but I can't seem to reproduce it in a consistent manner. I have had this happen while in Windows (idle) and while in BIOS (idle). It often seems to coincide with when there is a slight movement of the case. For example, when I open the cover for the front usb panel, or when I hit the DVD drive open button. I have checked for loose electrical connections and have not found any. I have tried an alternate PSU and it didn't fix the problem. I have tested the voltages on the PSU and all are inline. I don't think it is an overheat issues as the CPU heatsink (stock) is quite cool, the northbridge heatsink is warm but not real hot, and the problem has occurred soon after boot up so I doubt heat is an issue.
The second issue is that I seem to get seemingly meaningless temperature data. In the BIOS, if I look at the PC Health section, the CPU temp ALWAYS reads 40*C. Doesn't matter if it was just turned on, or if I've been running benchmark apps, it ALWAYS reads 40*C. I tried CoreTemp in windows and it shows anywhere from 0*C - 10*C for either core. This can't be right either, it's way too low (I just have the stock fan).
The third issue I have is with voltages. I DO NOT want to overclock my system at all. I don't need it. However, in the M.I.B. section of the BIOS, the RAM clock speed is set to 12. That was the default. Is this correct? Along these same lines, the manual for the motherboard says teh BIOS should have a Frequencey/Voltage Control section, but all I see is the M.I.B. section.
I'm trying to figure out if I should RMA this board back to newegg. I dont want to pay for shipping it back just to have the same problems with another board. I'd like to stick with this ECS model since it was such a good deal. Ive always had good luck with ECS in the past.
Any suggestions?
Thanks,
JBreits