I recently ordered a replacement hard drive for my Inspiron 1520 laptop from Dell. What I ordered from the website was listed as a Dell drive, item # 341-9334, 320G 5400RPM SATA Hard Drive for $145.99.
What I received was a Western Digital Scorpio Blue drive of the same spec - part # WU082 as listed on the packing slip with an SKU that matches the item # listed above (341-9334).
The problem I have is that the Dell website also advertises a Western Digital drive of the same spec and manufacturer's model # (WD3200BEVT) as the one I was shipped but for $52.99 (usually $64.99). The Dell part # for this drive is A2436199 - its full manufacturer's model # is WD3200BEVT - 75ZCT2.
So my question is, did I get the replacement drive I paid for or a cheaper substitute? Or is Dell charging almost a $100 dollars difference for drives that are identical? Should I just order the cheaper drive and send back the one I received?
I've spent over an hour on the phone with Dell customer support and still have no answer. I couldn't find any information from the Western Digital site about qualitative differences within the same model that might explain the price difference. Any help in explaining this would be greatly appreciated.
What I received was a Western Digital Scorpio Blue drive of the same spec - part # WU082 as listed on the packing slip with an SKU that matches the item # listed above (341-9334).
The problem I have is that the Dell website also advertises a Western Digital drive of the same spec and manufacturer's model # (WD3200BEVT) as the one I was shipped but for $52.99 (usually $64.99). The Dell part # for this drive is A2436199 - its full manufacturer's model # is WD3200BEVT - 75ZCT2.
So my question is, did I get the replacement drive I paid for or a cheaper substitute? Or is Dell charging almost a $100 dollars difference for drives that are identical? Should I just order the cheaper drive and send back the one I received?
I've spent over an hour on the phone with Dell customer support and still have no answer. I couldn't find any information from the Western Digital site about qualitative differences within the same model that might explain the price difference. Any help in explaining this would be greatly appreciated.