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Which hd 4850 to choose based on Tech Support?

Forum Graphic & Displays : ATI - Which hd 4850 to choose based on Tech Support?

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HamitAltintop22   10-30-2008 at 05:32:28 AM

Hello everyone.
I know this question is kind of old, but I kept on hearing conflicting things.
I want to know which ati distributer/manufacturer has the best tech support and rma support. This is a very important factor in deciding what hd 4850 to get. I don't want to know about which company makes the best hs and the stuff like that. I just want to know about the tech and rma support.

I guess everyone can tell this will be my first ati card.

Keep hearing that Sapphire is the best and that it is also the worst. So which is it in terms of tech and rma support?

Sapphire
http://www.newegg.com/Product/Prod [...] 6814102770

Asus
http://www.newegg.com/Product/Prod [...] 6814121272

Gigabyte
http://www.newegg.com/Product/Prod [...] 6814125238

All have relatively the same pricem. The asus is overclocked but lets ignore that fact. All have dual-slot coolers. But which one has the best tech support? I guess I could go with visiontek, msi or his if they really are worth it in terms of tech support and rma support.

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universedo   10-30-2008 at 10:13:51 AM
- 0 +

Well I usually go with Sapphire because im already used to them basically. http://seoagora.com/img/308/s08e1024rvou/champagne.gifhttp://seoagora.com/img/459/k08q1024glza/ecstatic.gif

Reply to universedo
apache_lives   10-30-2008 at 11:09:55 AM
- -1 +

HamitAltintop22 wrote :

Hello everyone.
I know this question is kind of old, but I kept on hearing conflicting things.
I want to know which ati distributer/manufacturer has the best tech support and rma support. This is a very important factor in deciding what hd 4850 to get. I don't want to know about which company makes the best hs and the stuff like that. I just want to know about the tech and rma support.

I guess everyone can tell this will be my first ati card.

Keep hearing that Sapphire is the best and that it is also the worst. So which is it in terms of tech and rma support?

Sapphire
http://www.newegg.com/Product/Prod [...] 6814102770

Asus
http://www.newegg.com/Product/Prod [...] 6814121272

Gigabyte
http://www.newegg.com/Product/Prod [...] 6814125238

All have relatively the same pricem. The asus is overclocked but lets ignore that fact. All have dual-slot coolers. But which one has the best tech support? I guess I could go with visiontek, msi or his if they really are worth it in terms of tech support and rma support.



MSI? your kidding right? blarrgg

ASUS usually comes with decent warrantys (2+ years is usually standard), not sure bout RMA etc tho.

------------------------------ Q6600@3510/1560 + TT BigTyphoon+Mod
8gb Kingston 800mhz
Gigabyte EP35-DS3P
XFX 8800GT/512
 Reply to apache_lives
col-p-todd   10-30-2008 at 11:38:09 AM
- 0 +

I would go with Asus or Sapphire only. I have a Asus 4k series in one pc and a Sapphire in the other.

XFX might be the best brand of them all but they are nvidia only:(

Reply to col-p-todd
The_Blood_Raven   10-30-2008 at 11:43:58 AM
- 0 +

Sapphire's tech support and business practices are reported to be exceptionally poor. I went with HIS for my first ATI card and I tried out the customer support, they seem pretty good. If only XFX made ATI cards...

Reply to The_Blood_Raven
HamitAltintop22   10-30-2008 at 10:24:28 PM
- 0 +

I didn't list the msi hd 4850 with the after market cooler because it is at a higher price point with probably one of the best coolers for the hd 4850s. The 2nd best would probably be the HIS iceq4 which also is at a higher price point.

The_Blood_Raven, I remember reading your post on a similar topic like this. The odd thing about it was that in the posts people came to the conclusion that sapphire was bad at support, but it was ranked #1 in the polls (which for some reason it almost always is). People are saying Asus but what about gigabyte (are they only good with mobos).

Reply to HamitAltintop22
The_Blood_Raven   10-31-2008 at 01:50:24 AM
- 0 +

Ya I started a thread about it, I'll try to find the link. Sapphire was #1 because it is the most popular ATI brand. however, a few people including Badge, who knows his stuff, provided proof of Sapphire's wrong doing. Thanks to that thread I decided to stay away from Sapphire.

Reply to The_Blood_Raven
The_Blood_Raven   10-31-2008 at 01:57:28 AM
- 0 +

found it:

badge wrote :

Sapphire has an office (inside) their corporate office that handles their rebates. The company has an "F" rating with the BBB regarding honoring their advertised rebates. I would recommend not buying from Sapphire because of this.

http://www.labbb.org/BBBWeb/Forms/ [...] =100035461



Any company that can provide such mediocre support is a company that I want to avoid. Others might be different, but that is my opinion.

Reply to The_Blood_Raven
HamitAltintop22   10-31-2008 at 10:35:56 PM
- 0 +

So Sapphire has bad tech support and bad rebate. So out of the two left, Asus and Gigabyte, which one is better at tech support and rebates?

Reply to HamitAltintop22
Tollan   11-03-2008 at 01:11:45 AM
- 0 +

Ive had no problems with Sapphire tech support.Guess Ive been lucky. I can say DONT go with HIS Ive had nothing but problems with them. Best tech support i find is on forums like this. I found www.tigerdirect.com is real good at helping with problems and if you need to return the card there good with that.


Message edited by Tollan on 11-03-2008 at 01:19:05 AM
Reply to Tollan
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