Radeon HD 3870 Issues - Need some simple help.

faultuser

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Oct 30, 2008
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18,510
I recently received a Dell XPS 420 Desktop, Windows Vista with the Radeon HD 3870 graphics card, and though I haven't run into any fatal problems, some things irk me.

I checked on DXdiag, Device Manager, G-PUZ, and from Canyourunit.com's tests, and all signs pointed to good graphic card, not latest display driver. It all listed me as having the HD 3870 at this time.

After installing all the Dell Drivers and such, I went to the ATI website, namely to this page after entering all my info
http://game.amd.com/us-en/drivers_catalyst.aspx?p=vista32/common-vista32.

I downloaded the Option 1 Software suite that comes with the display driver. I installed it and halfway through the installation it errored and force-closed the Installation, but some things must've been installed because it asked me to reboot my computer.

After rebooting, I downloaded the Option 2 independent display driver and installed that perfectly. Now my 2 problems are.

1. Device manager and Canyourunnit still says my Graphics Driver isn't up to date. - (My major problem.)

2. Device Manager, DXdiag, and everything else instead of listing my gfx card as 3870 it just says "Radeon 3800 Series" - Is this normal? Should I be worried about it?

Im willing to provide any and all info that would help in the matter.
 

50bmg

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Nov 16, 2007
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post screenshots of your GPUZ.

run 3dmark and post screenshot the info from it.

Edit: if everything is running with no glitches, i wouldn't worry about the info stuff not reading accurately.
 

faultuser

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Oct 30, 2008
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18,510
Here's the GPUZ screenshot, Ill try and get the 3dmark one asap.

796.png


Pastebin of DXdiag.

http://pastebin.com/m7dce92b7