Tom's Hardware > Forum > Graphic & Displays > ATI > Radeon HD 3870 Issues - Need some simple help.

Radeon HD 3870 Issues - Need some simple help.

Forum Graphic & Displays : ATI - Radeon HD 3870 Issues - Need some simple help.

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faultuser   10-30-2008 at 07:05:24 PM

I recently received a Dell XPS 420 Desktop, Windows Vista with the Radeon HD 3870 graphics card, and though I haven't run into any fatal problems, some things irk me.

I checked on DXdiag, Device Manager, G-PUZ, and from Canyourunit.com's tests, and all signs pointed to good graphic card, not latest display driver. It all listed me as having the HD 3870 at this time.

After installing all the Dell Drivers and such, I went to the ATI website, namely to this page after entering all my info
http://game.amd.com/us-en/drivers_ [...] n-vista32.

I downloaded the Option 1 Software suite that comes with the display driver. I installed it and halfway through the installation it errored and force-closed the Installation, but some things must've been installed because it asked me to reboot my computer.

After rebooting, I downloaded the Option 2 independent display driver and installed that perfectly. Now my 2 problems are.

1. Device manager and Canyourunnit still says my Graphics Driver isn't up to date. - (My major problem.)

2. Device Manager, DXdiag, and everything else instead of listing my gfx card as 3870 it just says "Radeon 3800 Series" - Is this normal? Should I be worried about it?

Im willing to provide any and all info that would help in the matter.

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50bmg   10-30-2008 at 07:14:49 PM
- 0 +

post screenshots of your GPUZ.

run 3dmark and post screenshot the info from it.

Edit: if everything is running with no glitches, i wouldn't worry about the info stuff not reading accurately.


Message edited by 50bmg on 10-30-2008 at 07:16:15 PM
------------------------------ gigabyte GA-EX38-DS4|Intel C2Q Q9550 @ 3.4G | Sapphire Vapor-x 4870 1G CCC 9.6|4G PNY DDR2 800MHz 5-5-5-12|500G Seagate SATA II HD|Sunbeam core contact cooler 120mm|BFG Tech 800w| Win XP sp2| Antec 1200
 Reply to 50bmg
faultuser   10-30-2008 at 07:25:55 PM
- 0 +

Here's the GPUZ screenshot, Ill try and get the 3dmark one asap.

http://gpuz.techpowerup.com/08/10/30/796.png

Pastebin of DXdiag.

http://pastebin.com/m7dce92b7

Reply to faultuser
Tollan   11-03-2008 at 01:05:10 AM
- 0 +

You might require the hotfix from ATI to fix the problem. The 3800 series has had these issues

Reply to Tollan
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