ATI 4800 series Drivers Blue Screen

Hi,

I recently bought all the parts for a new computer and just finished building it myself. I've got to the stage where windows loads and thinks everything is just fine, but there are a few problems. First of all there are red thin lines across my HP w2007v screen but I think that may be because of the Graphics Drivers.

I have an ATI Radeon 4850 Graphics Card and when I try to install the Graphics Drivers, place the disk into the drive and load it up so it offers to install all the graphics drivers and a control centre which it does without a problem. It asks me to restart the computer. Which I do. But as it loads up the Blue Screen comes up but flashes past before I can read it and then it restarts and wants to be in Safe Mode. I can't load it up normally. There weren't any drivers on there so what is going on and how can I fix it? Help please

I can get Safe Mode just fine but not normal windows.

No I don't have green dots but I do have red lines going across the screen, I thought that was a Monitor problem but must be Graphics Card

Sorry mate that didn't work, it installed fine and then showed the Blue screen and restarted like it always does. Any other ideas?

Ok I couldn't see a .dll thing anywhere on the Blue screen although the first few lines were cut if that's where it was meant to be.

The only file like looking thing was by the 2 massive lines with 'F' and '0' in a lot, and that was atikmdag.sys

Does that count?

Damn, what other drivers can I use or are they the only ones? Are there any experimental ones or ones for other cards but that still work ok with my card?

Vista 64bit thanks mate

Damn! I tried 8.10 and 8.9 but neither of them worked, I still got the blue screen of death. and I just plugged my Monitor into my laptop and it looks great so it is definitely the drivers that are screwing up.

I'm going to try 8.8 and then after that an old graphics card to see if the system at least works. If 8.8 doesn't work what do you suggest? Using the warranty and asking for another one?

If you want to try Vista 32-bit go ahead, but you need to download the 32-bit drivers:
http://game.amd.com/us-en/drivers_ [...] on-vista32

If that doesn't fix it, then definitely RMA the card.

Yeah, return the card. Sometimes the manufacturer makes a mistake and one card out of a hundred or a thousand or whatever is bad. Or maybe the postman dropped it or left it out in the rain, you never know. Just get an identical one in exchange. You're the unlucky one in 100 who got a dud, but that's what the warranty is for.

RMA stands for "return merchandise authorization", apparently. I had to Google it to find out
http://en.wikipedia.org/wiki/Retur [...] horization

Right, 32-bit drivers need a 32-bit OS, no mixing.

What is your config, in fact? Just to check for compatibility. I'm pretty sure you don't have a compatibility issue (as in, hardware not working together), since you can even boot in safe mode.

Your config is fine. You might want to get 2 more GB of RAM to make Vista 64-bit happy.

You need to send the card to the place where you bought it. Is it Newegg? Talk to them. Get the phone number or e-mail from the retailer's Web site.
They will tell you whether to send it to them or to Sapphire, the exact address, etc. You won't send it to ATI. ATI just made the chipset and sold it to Sapphire, who did the rest.

@Vampiric Puppet
dude...32bit Vista aint going to help you either.coz im using 32 bit and facing the exact prob!

He tried both 8.10 and 8.9. There are tons of people out there who use those drivers with HD 4850 cards successfully. I'm pretty sure at this point that his hardware is the problem.

It could be a bad RAM stick too, BTW. @Vampiric Puppet: download memtest86 and run the RAM test.

Actually, that could be good news. Maybe your video card is fine after all. Your RAM may be defect, or maybe it just needs you to adjust voltages and timings. Contact the RAM manufacturer's support for help. With a little luck, all your hardware is fine and you just didn't get some BIOS settings right.

phew!
i reached a point where my system would only work in Safe Mode and had the patch through out.
i removed my card and went to the service center...they tried it in their system and had no probs!!!!i put it back in my system re-inserted my RAM.....and it works fine now!i could even benchmark with Furmark(dint work earlier)!!!
but my Catalyst version is 8.7...and im scared to updated it now!

tnx
i hope it lasts!!!

LOL at magical powers... They're PCI-E cards, they should work in the P5Q Pro.

Yes, if your video card is defect and you get a replacement of the same model, it should work. Assuming 1% are bad, your chance of fixing the problem is 99%.

Yeah, some cards are huge and won't even fit in some PC cases. My 8800GTX is 28 cm long indeed.

Run that memtest86 program too if you haven't yet. Do that first.
http://www.memtest86.com/download.html

Sure, let us know how it goes.

Safemode would be fine.

It doesn't matter which video card you have in during the test - it just tests the system RAM.

LOL, come on, it wasn't that hard. I'm very glad it's solved.

I'm totally ignorant about wireless adaptors. Try starting a thread in the appropriate section of the forum - assuming we have one