Print to file problem

unable to scan to file,except thru paint. seems to be a problem with twain scan,also i have no solution center
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More about print file problem
  1. Unisntall the scanner from the system. Download latest drivers, install following the directions, check again. From your solution center blurb, it's an HP scanner, their software will give you a few options to scan to, but you need to install it.
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Twain Windows XP