Print to file problem

[terry wendland]

Hello,
unable to scan to file,except thru paint. seems to be a problem with twain scan,also i have no solution center

 

[hang-the-9]

Unisntall the scanner from the system. Download latest drivers, install following the directions, check again. From your solution center blurb, it's an HP scanner, their software will give you a few options to scan to, but you need to install it.