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HELP My New System Can't Play Games

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SilviaS13   10-06-2008 at 09:05:34 PM

I've just built my new system over the weekend and everything turned out flawless until I wanted to see what my new system can do...

Every time I would start to play a game or run 3dMark06 benchmark my system would just shut down and reboot itself (like someone just hitting the reset button).

The reboots also seems to be consistent. When I run 3dMark06 my system always shuts down almost at the same spot all the time which is in the beginning of the test. I tried playing Crysis and it will reboot either during the intro or while I'm in the game option menu. Pretty much it will shut down before I can even play the game.

All my temps are good and I don't overclock. I also made sure my bios and the drivers are all up to date. When I'm working in windows everything is fine. It's only when I tried to play a game is when it will shut down. I really don't think it's my PSU since I have plenty of power to spare for my setup.

I really don't know what it could be...

Specs
CPU: Intel Q9550
Motherboard: Asus Maximus II Formula
Memory: 2x1GB Corsair XMS2 2GB (TWIN2X2048-6400C4PRO)
VGA: XFX Geforce GTX 260
PSU: Ultra X3 1000W


Message edited by SilviaS13 on 10-06-2008 at 09:07:14 PM
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Kaldor   10-06-2008 at 10:07:07 PM
- 0 +

You have access to a different PSU? It honestly does look like the weak link in the setup.

Ultras are not the best units, and it almost sounds like as soon as the PSU gets under load it cant handle it and shuts down.

Quality PSUs = PC Power and Cooling, Corsair. This is just my short list, as there are other good units out there, but I use those 2 brands pretty much exclusively in all my PC builds now.

Reply to Kaldor
chunkymonster   10-06-2008 at 10:07:17 PM
- 0 +

This is usually indicative of either a driver issue, power supply issue, or a RAM issue.

Verify that all the power connections are securely in place especially the 6 pin power connections into the GPU. If your psu has multiple 12v rails, then make sure that the components are all not plugged into the same line, spread the power connections over the multiple rails to ensure balanced loading.

Run MemTest to make sure that the RAM is good and without errors.

Verify that you have loaded the latest motherboard chipset drivers, the latest GPU drivers, and the latest audio drivers. Do not use the drivers that came with the install disks, go to each manufacturers website and download the latest drivers for each component.

Good luck!

------------------------------ ASRock X58 Extreme - Core i7 920 - 6GB Crucial Ballistix DDR3 1600 - Sapphire 4890 2GB - Creative Xtreme Gamer - 4-80GB WD in RAID0 on HighPoint RR 2310 as OS drive - 1-320GB WD scratch drive - Corsair CMPSU 750TX - HAF 932 - Hanns-G 281DPB @ 1900x1200
 Reply to chunkymonster
dzeric   10-06-2008 at 10:15:57 PM
- 0 +

I know it sounds like a simple thing, but have you downloaded the latest version of Direct X?

Reply to dzeric
Rogue77777   10-06-2008 at 10:26:34 PM
- 0 +

It seems like your video card isn't getting enough power.
Make sure your 2-6pins video card power connectors are on seperate power rails/Lines coming out of your power supply.
Ultra may not b e the top of the line, but they do make a good power supply. I had their 600w and now use their 800 and never had any problems.
Good luck

------------------------------ C2D E6850@ 3.6Ghz-Sunbeam CR-CCTF cooler - Gigabyte EP45-UD3P
Patriot 8GB DDR2 PC6400 - X-FI PLATINUM
EVGA GTX 260 Core 216 1Gig Super Clocked - Antec EA-750W psu
Silverstone case - Dual Boot XP Pro 32bit / Windows 7 RC 64bit
Reply to Rogue77777
hairycat101   10-06-2008 at 10:28:49 PM
- 0 +

I vote PSU issue. Ultra = crud. I know... I too have been too cheap to buy something better and paid the price.

Reply to hairycat101
megamanx00   10-06-2008 at 11:32:33 PM
- 0 +

Rule out the RAM by loading memtest. Even if it passes Memtest try running the system one stick at a time. If you still have problems then it could be a flawed power supply so you may have to RMA it. There's always a defect rate, but lower quality units seem to have a higher one :lol:

------------------------------ Playing X-Men Origins: Wolverine Athlon 64 X2 5000+ @3.24 Brisbane | GIGABYTE GA-MA790X-DS4 | 4GB Mushkin DDR2 1066 | Plextor 760A| 2x 3850 512M CF| WD 1TB Black| Fortron Blue Storm II 500W | APEVIA X-Dreamer Black | Win XP Pro & Vista Buisness 32bit
 Reply to megamanx00
Asinger93   10-07-2008 at 06:31:40 AM
- 0 +

I had the same problem with my computer when I first built it. It turned out to be the **** fan that I had. I would recommend either a Zalman 9700 or a Cooler Master Hyper 212.

Reply to Asinger93
hairycat101   10-07-2008 at 10:44:43 PM
- 0 +

Any word yet on what you have eliminated and what might indeed be the issue?

Reply to hairycat101
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