Usb problems

[pauldcox01]

am having problems with a adstech.com video xpress usb grabber thing, when I plug it in to the front/back usb ports its not recognised. am running xp sp3 anything I am doing wrong

 

[montyuk]

try using the latest software for it

http://www.adstech.com/products/USBAV-191-EF/downloads/drivers/192_v40_WHQL.exe

http://www.adstech.com/support/Downloads/Downloads.asp?product_Id=USBAV-192-EF&productName=VIDEO%20XPRESS

and have a flick through their faq's might be something there about this -

http://www.adstech.com/KB/(d1mjixn53byfw0vk1zgxa445)/KB_DisplayTopTenQuestions.aspx?productId=USBAV-192-EF&productName=VIDEO%20XPRESS