Mouse cursor freezing after format and reinstall of xp home

My daughters eMachines running XP home had crashed....ended up reformating and reinstalling WinXP from the Restore DVD which brought the system back up but mouse pointer is permanently frozen in center of the screen.... Tried several reboots etc and using a trackball and then a usb wireless mouse to no avail...
Have limited tech knowledge beyond what I've done ...any suggestions?
thanks
J
3 answers Last reply
More about mouse cursor freezing format reinstall home
  1. let the computer start up fully without the mouse, then plug in a mouse and wait to see if the computer detects it
    plug in a PS3 mouse and a USB mouse at the same time, and see if it detects, OR
    run the REPAIR install of XP, the directions are posted in this forum, sixth post from the top.
    The repair will usually load the mouse drivers back to normal...
    And if you do get the mouse to detect...

    click my computer, on your desktop
    click control panel, it's on the left hand side of my computer window
    click the "system" icon, a window will open that says system properties
    click the hardware tab
    click the device manager bar
    when the device manager window opens, scroll down, find universal serial bus controllers
    double click universal serial bus controllers, it's on this list
    now you will see a list, find USB root hub on the list
    double click the first USB hub on the list (or in a laptop check the settings for mouse and keyboard power saving)
    when the USB hub properties window opens, click the power management tab at the top of the window
    now you will see a box that says: "allow computer to turn off this device to save power"
    Un-check that box, click OK
    Now double click the second USB hub on the USB Hub Properties list, click the power management tab, un-check the power saver box just as above and click OK
    Now repeat that same procedure for all the other USB hubs on the list, un-check the power saver box in each USB hub, until you have done all the USB hubs on the list. There may be several, you must do each, one at a time.
    Now close all your windows and restart the computer.
    Now the mouse should stay on.
    The computer was turning off the mouse to save power. It's a bug in XP.
  2. soundguruman said:
    let the computer start up fully without the mouse, then plug in a mouse and wait to see if the computer detects it
    plug in a PS3 mouse and a USB mouse at the same time, and see if it detects, OR
    run the REPAIR install of XP, the directions are posted in this forum, sixth post from the top.
    The repair will usually load the mouse drivers back to normal...
    And if you do get the mouse to detect...

    click my computer, on your desktop
    click control panel, it's on the left hand side of my computer window
    click the "system" icon, a window will open that says system properties
    click the hardware tab
    click the device manager bar
    when the device manager window opens, scroll down, find universal serial bus controllers
    double click universal serial bus controllers, it's on this list
    now you will see a list, find USB root hub on the list
    double click the first USB hub on the list (or in a laptop check the settings for mouse and keyboard power saving)
    when the USB hub properties window opens, click the power management tab at the top of the window
    now you will see a box that says: "allow computer to turn off this device to save power"
    Un-check that box, click OK
    Now double click the second USB hub on the USB Hub Properties list, click the power management tab, un-check the power saver box just as above and click OK
    Now repeat that same procedure for all the other USB hubs on the list, un-check the power saver box in each USB hub, until you have done all the USB hubs on the list. There may be several, you must do each, one at a time.
    Now close all your windows and restart the computer.
    Now the mouse should stay on.
    The computer was turning off the mouse to save power. It's a bug in XP.

    Thanks will try this out right away....Cheers..Jim
  3. soundguruman said:
    let the computer start up fully without the mouse, then plug in a mouse and wait to see if the computer detects it
    plug in a PS3 mouse and a USB mouse at the same time, and see if it detects, OR
    run the REPAIR install of XP, the directions are posted in this forum, sixth post from the top.
    The repair will usually load the mouse drivers back to normal...
    And if you do get the mouse to detect...

    click my computer, on your desktop
    click control panel, it's on the left hand side of my computer window
    click the "system" icon, a window will open that says system properties
    click the hardware tab
    click the device manager bar
    when the device manager window opens, scroll down, find universal serial bus controllers
    double click universal serial bus controllers, it's on this list
    now you will see a list, find USB root hub on the list
    double click the first USB hub on the list (or in a laptop check the settings for mouse and keyboard power saving)
    when the USB hub properties window opens, click the power management tab at the top of the window
    now you will see a box that says: "allow computer to turn off this device to save power"
    Un-check that box, click OK
    Now double click the second USB hub on the USB Hub Properties list, click the power management tab, un-check the power saver box just as above and click OK
    Now repeat that same procedure for all the other USB hubs on the list, un-check the power saver box in each USB hub, until you have done all the USB hubs on the list. There may be several, you must do each, one at a time.
    Now close all your windows and restart the computer.
    Now the mouse should stay on.
    The computer was turning off the mouse to save power. It's a bug in XP.



    Thanks that solved that one and off to other problems....more later.
    Cheers,
    J
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