Problem installing Bluetooth USB dongle

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi,

Yes I should have known better but I plugged my Bluetooth USB dongle into my
pc before installing the software and now I can't get it to work despite
un-installing and re-installing the software, rebooting etc.

I've even tried a system restore only to find I can't get it to do that
either.

Any help appreciated.

Thanks.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Go to Start/COntrol Panel/System the go to HArdware tab and click Device
Manager. FInd the device by clicking on the plus sign(+) beside the
appropriate device type, right-click the device and click Uninstall. This
will delete the dongle's hardware.

You still need to uninstall the software first.
--
Doug


"RT" wrote:

> Hi,
>
> Yes I should have known better but I plugged my Bluetooth USB dongle into my
> pc before installing the software and now I can't get it to work despite
> un-installing and re-installing the software, rebooting etc.
>
> I've even tried a system restore only to find I can't get it to do that
> either.
>
> Any help appreciated.
>
> Thanks.
>
>
>