Why is does the pc not switch off

Hello,my computer does not switch off wen i close it..t gets stuck on windows shutting down..and im using a laptop...
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  1. It may be installing windows updates. To test this, you could temporarily disable windows updates, and see if that solves it.

    If not, go to the event viewer, and see if it's logging errors.
    start-->run-->eventvwr.msc-->look in the application and system logs for errors (red X's)
  2. aford10 said:
    It may be installing windows updates. To test this, you could temporarily disable windows updates, and see if that solves it.

    If not, go to the event viewer, and see if it's logging errors.
    start-->run-->eventvwr.msc-->look in the application and system logs for errors (red X's)



    yeah found errors wat to do further do u knw..plz
  3. Look for an error at about the time you tried shutting down the computer. Double click on that error. What is the event ID, source, and message?
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