So I just installed the above mentioned card (ATI Radeon HD 2400 pro) and when I turn on my system the fans spin and everything seems fine but my monitor brings up the power saver message, cuts off, then cuts back on and my entire display is covered in white "snow" shooting across the screen.
I've done everything the installation manual has asked me to do and tech support NEVER answers the phone. I'm at my wits end here
any suggestions? Is the card defective? should I take it back and exchange it?
or is it something else. I really have NO idea. I'm tech savy but i've never seen anything like this before.
In your manual, it states that your board will support only AGP cards at .08 or 1.1 volts. Page 2-18 says specifically do not use 3.3 volt AGP cards as they are not supported on this motherboard!
I am pretty sure, but please check it out in your documentation that came with the card to be certain, that the 2400 is a 3.3 volt card.
What motherboard are you installing this card in?
Do you have a PSU that is 350WATT or higher?
Is the primary video card in the BIOS set to use the AGP slot?
Does the HD2400 have a plugin for a 4 pin molex power cable?
If the HD2400 has a 4 pin molex connector, is the power cable securely plugged into it?
Does the AGP slot have any foreign material such as human or animal hair etc. etc embeded in it causing a bad connection?
Is the fan spinning on the HD2400?
Are you using the ATi 8.6 Hotfix or later hotfix drivers?
If everything checks out. Send the card back.
No 4 pin molex or any other connectors for extra power
my power supply is 450W
THe fan IS spinning
I don't think that there's anything in the AGP slot, I'm running an AGP card right now and it's working just fine.
I Don't however have the hotfix. What is it? is it nessecary to have BEFORE the card is installed?
I should also mention that the card hooks into my monitor through a VGA adapter, I don't know if that matters or not.
I have the same exact card and yes it has a 4 pin plug on the far end that needs to be connected to a power supply of at least a 300 watts. I would recommend a ps of 500w to get every thing to run properly. Also I would download and use a program called "windows install cleanup". Remove all video drivers and related programs plus all microsoft .net framework apps. Reinstall all net framework apps starting with 1.1 all the way up to 3.5 restarting after each install. Then install the ati drivers and catalyst console and drivers and this video card will work just fine.
I almost forgot. Most of the agp cards were sent out with pci software. In order to obtain the correct drivers you must go to www.visiontek.com and download the proper drivers for your specific card. Hope this helps.
Hi I have istalled the above card into my intel pentium that has xp. I could play all the older games on my steam account such a half life and counter strike opposing force,blue watch but as ssoon as i try to play half life 2 or half life soure i end up with a black screen and game sound. I thought the problem would be sorted by installing dx10 on my xp as the card is dx10 compatable thinking this would solve the problem but no it is still the same. any advice please?
DX10 is for Vista, not XP. Will a DX10 package even install on an XP machine? It shouldn't have, but if it did, you've likely screwed things up considerably. Instead, I would have simply tried the latest Catalyst Driver Suite from ATI, then sought the most recent release of Direct 9.0c.
Hopefully you were smart enough to create a System Restore point prior to the DirectX 10 install... If so, download Catalyst 9.3 or 9.4 then run System Restore. Reboot and uninstall the old driver package. Reboot again, cancel the Windows hardware auto-detection crap, then install the Catalyst 9.3 or 9.4 package. Reboot again and look for the most recent version of DirectX 9.0c, install it, and reboot one last time. If that doesn't fix it, then I dunno what will.
now maybe ,this problem can be caused by not turning off your antivirus,before the install,i know this cause it happened to me.
i have the same card HD 2400 pro 256MB 64bits, and i have the same problem, i reinstal windows xp pro, but wen i instal the drivers y restar the computer i dont have video i can in safe mode and remove the driver and i can see my desktop but i dont have the driver, i have a intel mother board, in windows 7 is the same problem