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Samsung 30" monitor PLEASE HELP!

Forum Homebuilt Systems : New System Build - Samsung 30" monitor PLEASE HELP!

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bigbeef2604   10-14-2008 at 07:52:00 PM

I just bought a refurbished 30" Samsung monitor. It's the SyncMaster 305T plus. I plug it in and turn it on and it just goes through a color mode or something. Screen turns RED, GREEN, BLUE, WHITE, etc... Just keeps going through that. No idea what's going on. I just want to use the new monitor. Please let me know what I should do.
Thanks

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KBits   10-14-2008 at 08:05:08 PM
- 0 +

Do you have a Dual Link video card and cable?

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bigbeef2604   10-14-2008 at 08:27:15 PM
- 0 +

I'm using a DVI cable bought from best buy along with a 8800gt 640mb card. This DVI cable came from my previous samsung monitor.

I called Samsung and the tech guy had me unplug the monitor's DVI cable and turn monitor on again. The monitor still had the same reaction with no cable as it did with my DVI cable. Is it possible that the DVI cable I have is not "Duel channel", and isn't sending the monitor any signal, so it goes through the color thing?
The guy on the phone said (and wouldnt listen to my above theory) that the cable has nothing to do with it and that the monitor has problems. I'm wondering if i should go buy another DVI cable and make sure it's duel channel. Please let me know.

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bigbeef2604   10-14-2008 at 08:33:27 PM
- 0 +

So i guess I want to know.. If you try to plug in a regular DVI cable into a monitor that requires dual link DVI, will it still work, but not be able to get to the higher resolution?

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KBits   10-14-2008 at 08:36:52 PM
- 0 +

The 8800GT is Dual Link.

According to Samsung specs, you'd need a Dual Link DVI-D cable.

http://www.datapro.net/techinfo/dvi_info.html

Scroll down and see if your cable is the right one. I'm not saying it is your problem here, just point out a possibility.

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cardio   10-14-2008 at 08:43:42 PM
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Don't mean to be insulting, but are you sure you have the correct input selected?

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bigbeef2604   10-14-2008 at 08:51:54 PM
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Cardio - not insulting, I understand checking the basics first. There's no input selection on the monitor because it only has one input.

I'll check my cable on that site above.

Reply to bigbeef2604
bigbeef2604   10-14-2008 at 10:52:08 PM
- 0 +

PROBLEM SOLVED
It was the cable - needed a dual link DVI rather than my current single-link DVI cable. The "Tier 3 Tech" at Samsung told me there's no way possible it's the cable, but i guess he was wrong. Everything is running beautifully now. Thanks for the help.

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kamkal   10-15-2008 at 12:46:32 AM
- 0 +


hehe

tech support job requirements = a pulse

:)

Reply to kamkal
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