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ASRock P45XE Power Issue

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iamroshambo   02-14-2009 at 04:51:56 AM

I'm having a strange issue with my new ASRock P45XE build that hopefully someone can help me with. Maybe this is normal behavior with the ASRock mobo, so tell me if I'm crazy!

Reset CMOS - Boots fine - change any processor related option in BIOS and computer turns off after saving and exiting BIOS. Will only turn back on with front power button after pulling power to the power supply. I don't have the issue as long as I don't change any processor related option in BIOS.

Shut down Windows XP or Vista from the start menu - system powers off - will not power back on with front button without pulling power to the power supply.

Normal restarts work fine, it only happens when shutting down the computer normally.

I've tried two different power supplies and two different cases (should eliminate a power button problem).

Any ideas? I'm thinking a bad motherboard, but I'm not having any other issues besides this. I normally wouldn't sweat it, but it is a brand new mobo and it's a PITA having to pull power every time I want to boot the system!

Thanks!

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iamroshambo   02-23-2009 at 06:20:22 AM
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Anyone have any ideas? I'm thinking about RMAing it...

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iamroshambo   02-23-2009 at 06:29:11 AM
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After some Googling, I did find someone else having what appears to be the same issue.

http://my.ocworkbench.com/bbs/showthread.php?t=81397

Anyone else out there with a P45XE having these issues?

Reply to iamroshambo
sspriggs   03-12-2009 at 07:05:07 AM
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I'm having the exact same issue with my new build. Did you find a solution?

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iamroshambo   03-13-2009 at 04:51:12 PM
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Haven't found a solution. Sounds more and more like a "feature". Hopefully it can be fixed in a future BIOS update.

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stevesusername   05-30-2009 at 07:39:33 PM
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I'm having this problem too and use Instant Boot so I don't have to keep pulling out my power lead! No real solution as yet so I think I will contact ASRock :pt1cable:

Reply to stevesusername
thejaycan   08-13-2009 at 06:47:35 PM
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Hi Guys, I too am having this issue. I just replaced my power supply with a new one thinking it may have been a power instability issue. And then I even replaced all my MB-case standoffs with plastic standoffs thinking it was a shorting issue. And I'm still having this problem.

A frest start (110V plug removed and replugged) will allow the computer to start, but if I 1) reset with the reset button, 2) hold power button for 3 sec, 3) change items in the BIOS, or 4) shutdown/hibernate with Windows, the system will not boot. The fans run, the drives spin up, but the monitor stays dark and then eventually the system turns itself off and then turns itself back on and stays in this loop forever, until I pull the 110V plug again.

What did you guys end up doing? Return the board? My next step is to remove all parts of the system (IDE optical drives, all other sata hard drives, 1 of the 2 sticks of ram, wifi card, floppy) until i'm down to a barebones system, hopefully then it will be stablely bootable. We'll see.

-Jayson

Reply to thejaycan
mark76   11-03-2009 at 10:25:35 AM
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I'm having exactly the same issues with my P45XE mobo as iamroshambo have. Very annoying!

Reply to mark76
thejaycan   11-03-2009 at 06:22:12 PM
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Yes, even more annoying is that I never got that board to boot reliably, even after tearing it down to a bare bones system. I ended up returning the MB to Newegg and received a replacement. The replacement board works awesome, just like I would have expected the first time around.

I still havent seen any real benefit from ASRock Instant Boot, but the ASRock software overclocking is great for dialing in stable overclocking before locking them into BIOS.

Well, I would recommend returning the board? Where is it that you bought it? I know 2 others that bought bad boards from Newegg, I'm wondering if they got some of the first ones or something.

-J

Reply to thejaycan
mark76   11-11-2009 at 09:27:32 PM
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---------- Forwarded message ----------
From: ASRock Support <support@asrock.nl>
Date: 2009/11/5
Subject: RE: Power Issues with ASRock P45XE Motherboard
To: mark76


Hello,

Please kindly check below
1. remove all the PCI and USB devices.
2. Clear CMOS to try again.
3. Power on by motherboard "System Panel Header" not via case to eliminate
case or switch problem.
5. If still has problem, please test other power supply (PSU) to try again.

Other PSU still has same problem, please contact your local dealer to check
your motherboard.

Best regards,


ASRock Support

ASRock Europe B.V.
Bijsterhuizen 31-51
6604 LV Wijchen
The Netherlands
www.asrock.com

-----Original Message-----
From: mark76
Sent: Tuesday, November 03, 2009 1:10 AM
To: support@asrockamerica.com
Subject: Power Issues with ASRock P45XE Motherboard

Sorry for my English, but

I'm having a strange power issues with my ASRock P45XE motherboard.

Description of the problem:

When I shut down (or hibernate) Windows XP from the start menu -
system powers off, but it will not power back on with front power
button (which is on front panel of computer case). The system powers
on with front power button only after I switch off my power supply
unit (which is on back panel of computer case) and then switch it back
on. This behavior is very annoying: having to switch off/on power
supply unit every time I want to boot the system!

System standby, wake-up, restart and everything else is working fine.

Configuration of my system:

CPU/Processor (Brand,Speed, FSB,Cache Size):
Intel Pentium 4 630, 3GHz, no overclocking.

Memory (Speed, Capacity, Brand)
no overclocking
DIMM # 1
SMBus address 0x50
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Corsair (7F7F9E0000000000)
Size 1024 MBytes
Max bandwidth PC2-5300 (333 MHz)
Part number VS1GB667D2
Number of banks 1
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 3.0-3-3-9-12 @ 200 MHz
JEDEC #2 4.0-4-4-12-16 @ 266 MHz
JEDEC #3 5.0-5-5-15-20 @ 333 MHz

DIMM # 2
SMBus address 0x51
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Corsair (7F7F9E0000000000)
Size 1024 MBytes
Max bandwidth PC2-5300 (333 MHz)
Part number VS1GB667D2
Manufacturing date Week 15/Year 08
Number of banks 2
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 3.0-3-3-9-11 @ 200 MHz
JEDEC #2 4.0-4-4-12-15 @ 266 MHz
JEDEC #3 5.0-5-5-15-19 @ 333 MHz

DIMM # 3
SMBus address 0x52
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Corsair (7F7F9E0000000000)
Size 1024 MBytes
Max bandwidth PC2-5300 (333 MHz)
Part number VS1GB667D2
Manufacturing date Week 34/Year 08
Number of banks 1
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 3.0-3-3-9-12 @ 200 MHz
JEDEC #2 4.0-4-4-12-16 @ 266 MHz
JEDEC #3 5.0-5-5-15-20 @ 333 MHz

DIMM # 4
SMBus address 0x53
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Corsair (7F7F9E0000000000)
Size 1024 MBytes
Max bandwidth PC2-5300 (333 MHz)
Part number VS1GB667D2
Number of banks 1
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 3.0-3-3-9-12 @ 200 MHz
JEDEC #2 4.0-4-4-12-16 @ 266 MHz
JEDEC #3 5.0-5-5-15-20 @ 333 MHz


Video Card (Brand, Model, Memory size)
Leadtek WinFast PX6600 GT TDH, 128 MB

Operating System (Loaded service pack and driver)
Windows XP SP3 x32 (fresh install) with the latest ASRock P45XE drivers.

Hard Drive (Brand, Model, Capacity)
1) Samsung HD502IJ 500 GB SATA II
2) Samsung SP1615C 160 GB SATA II

Motherboard:
ASRock P45XE, BIOS version 1.70

Other Device (Brand, Model):
Power Supply Unit (PSU): Fortron Epsilon 80PLUS 600 (600 W)
(http://www.fsplifestyle.com/en/booster_a.asp?pro_catId=19&categoryId=1&prod
uctId=58)

Thank You.

Best regards,
Mark

Reply to mark76
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