Sign in with
Sign up | Sign in
Your question

Windows explorer problem

Last response: in Windows XP
Share
March 26, 2011 9:35:44 PM

Hi,

I have downloaded some video files (.mp4 format) and I encountered this problem:

"Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."

Then windows explorer restarted.

I have another mp4 video files but never had this problem.

I have BitDefender AntiVirus (if this is a problem).

Any way to solve this problem?
March 27, 2011 10:58:40 AM

additional information

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: msvcrt.dll
ModVer: 7.0.2600.2180 Offset: 000378c0
!