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Internet randomly restarting every 5-7 minutes

Forum General Networking : Network General Discussions - Internet randomly restarting every 5-7 minutes

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natethegreatt   04-16-2009 at 05:38:27 AM

I'm having a really odd problem. My internet has all of a sudden started acting up on me. It resets every 5-7 minutes. By that I mean that the my connection to the internet goes down for a few seconds (5-10 seconds) and then comes back up. Under normal circumstances this is barely noticeable and probably isn't a huge problem but I play mad amounts of video games so its affecting me severely =/

I'm pretty sure it's my PC. It started happening after I installed a wireless range extender (Netgear WGXB102) and hooked it up properly, but all other PC's connected to it I'm not having a problem with.

Does anyone have any idea on what's going on? If not can someone please help me troubleshoot this? Maybe help me access some logs?

Thanks in advanced,

Nate

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sturm   04-16-2009 at 09:22:16 PM
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Need more info.
Are you running wired or wireless?
If you remove the netgear, does the problem go away?

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natethegreatt   04-17-2009 at 05:24:06 AM
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I'm running wireless. The range extender has two parts: One piece plugs directly into the router/modem and the other is connect to that through wireless.

I'm almost positive it isn't the range extender because I connected directly to the modem and still had the problem.

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natethegreatt   04-17-2009 at 10:26:39 PM
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Okay I've confirmed that the problem is with my PC. When I noticed the internet wasn't working I tried to connect to the router and it wasn't able to connect.

Also I remember when this first started I thought it was a game so I ran these commands as a suggestion from a user on the game's forum:

netsh interface tcp set global autotuninglevel=disabled
netsh interface tcp set global rss=disabled
netsh interface tcp set global chimney=disabled
netsh interface tcp set global congestionprovider=ctcp


The person also suggested changing this area of the registry from 0 to 1:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Tcp1323Opts


It helped the disconnections but not for long. It eventually just reverted to how it was before I ran those commands. I went back into cmd and tried setting the commands to their default values which I'm not positive I was successful at (does anyone know the default/recommended values?)

Any assistance greatly appreciated. Thanks

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