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How to repair portable hardisk

Last response: in Storage
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March 31, 2010 10:17:10 PM

My portable hardisk can be detected but cannot be access. it doesn't show up in "my computer". Anyone knows what is wrong with it?
a b G Storage
March 31, 2010 10:31:17 PM

Is this the first time you have used it, or did it just start doing this?
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a c 87 G Storage
April 1, 2010 1:59:20 AM

Some USB drives have software to install but usually all work with Windows Explorer.

You should try this hard drive on more than one computer.

If there's a hardware problem then it would either be the case/electronics or the hard drive itself. Many USB drives are sealed.

If worst comes to worst you could open the case and mount the hard drive.

I need more information to help further such as:
- IDE/PATA, or SATA drive?
- USB and/or SATA connection on case?
- Is it a sealed unit?
- 3.5" or 2.5" (2.5" need no power adapter)
- Name of drive (a Western Digital unit or a case you add your own drive to?)
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April 1, 2010 2:03:45 AM

Right click computer, mange, disk management, you will see it in there and can format it to use it again. All data will be lost.
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