MAXTOR/EXTERNALDRIVE/SOFTWARE

MY COMPUTER IS UNABLE TO OPEN MY EXTERNAL HARD DRIVE (MAXTOR ONE TOUCH 4) WHAT DO I NEED TO DO.
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More about maxtor externaldrive software
  1. Are you able to format it?
  2. I am having the same problem as WHETHERBY1 and No, I am not ableto format. When pluging in the USB my PC does not even recognized the Maxtor. Any suggestions?
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