Tom's Hardware > Forum > Homebuilt Systems > General Homebuilt > Major problems, please help!
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Hi,

I have just bought a new custom built pc. When it arrived I connected all the peripherals and started to install windows vista 64. I had a bsod during install so restarted it and it then installed correctly. I started installing all the latest drivers for motherboard, gpu, monitor etc. While doing this I had 3 or 4 more bsod of different types. I couldn't proceed more than 10 mins without one. I eventually managed to install all the latest drivers for everything but I still got them. The main ones were PAGE_FAULT_IN_UNPAGED_AREA, IRQL_NOT_LESS_THAN_EQUAL and some othes I cant remember now. Now when my computer restarts my monitor says no signal input. If I leave it a while and restart it sometimes i get signal and can get in (to be kicked out by a bsod!) but normally I get no input signal at all. Any ideas about how I can get this sorted or is it just worth returning it if I can and getting a new one. Specs are

Q6600 @3.01
ASUS SKT-775 P5Q Pro
4gb ddr2 corsair ram
4870x2
Arctic Cooling Freezer Pro
1Tb SATA II

Peripherals (incase they make a difference)

Samsung 2253bw monitor
Razer deathadder mouse
Saitek eclpise keyboard

If anyone can help I would very much appreciate it!

Thanks

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- 0 +

What is the PSU on this system? To me it sounds like a HDD issue.

Reply to IH8U

Since it's overclocked, does it BSOD when running at the rated speed? What PSU is installed?

Reply to GhislainG

It's a coolermaster 700w

Reply to maximusmi2

It came pre-clocked and I wouldn't know how to put it back. Although now when I switch it on if I can get an input to the monitor it wont get past the asus mobo screen!

Reply to maximusmi2
- 0 +

If you cant get in the bios try resetting the bios by removing the MB battery for 5 minutes or so, or if you have a cmos reset jumper try that first. If it does not load past bios I do not think it is a HDD problem.

If you can get to the bios see if you can turn off the overclock. By changing to all overclock settings to auto.

Reply to Priv

Ok, I will give that a go. I am very inexperienced with hardware though so will have to look if I can figure out where they are

Reply to maximusmi2

I managed to get into the bios and tried fiddling with the overclock but kept getting bootmgr file missing cannot boot. Set clock to auto and can now get in to windows. Will see how the bsod's go from now

Reply to maximusmi2

Looks like a memory issue to me. Download Memtest86+ and run it for 8+ hours. I guess since you bought the system pre-built you could also take it to whoever put it together and have them test the RAM also.

Reply to shortstuff_mt

Before I got a chance to run memtest I got another bsod, PAGE_FAULT_IN_UNPAGED_AREA for ntfs.sys. I take it it wasn't the overclock causing the problem then as it is set on default now and I'm still getting errors?

Reply to maximusmi2

Yea, it's most likely either defective RAM or the RAM timings and voltage aren't set to the manufacturers specs. Did you happen to check the RAM voltage while you were in the BIOS?

Reply to shortstuff_mt

Thanks for all your help so far guys.

I didn't check the ram voltage, I think everything was set to auto. What should I check for?

Reply to maximusmi2

I like to manually set the timings and voltage, but if they're set to auto it may work. If you post the exact model # of your RAM, we can look up the specs.

Reply to shortstuff_mt

Thanks, according to the specs I have 4GB of 800Mhz Corsair XMS2 RAM DDR2 2x2gb.

Reply to maximusmi2

That narrows it down a little, but there are still three models that match that description and they don't all have the same timings and voltage.

http://www.newegg.com/Product/Prod [...] rchInDesc=

What do the heat spreaders look like on yours?

Reply to shortstuff_mt

On the ram itelf it says
cm2x2048-6400c5
1.8v ver 3.1
5-5-5-18
800mhz

Reply to maximusmi2

I reset the bios to default and manually put the ram timings and voltage in. I still had bsod's but mainly memory_management ones now. I took one stick of ram out and booted with windows memory diagnostic tool and it found an error straight away. I swapped the stick and it booted fine. I still get a bsod when I try to start a game but it just says detected a problem and will shut down, no extra info. Then just to rub salt in the wounds on the last reboot it shorted a fuse in my fuse box and now will not power on at all and I have tried various power leads. Guess it's not my day!

Reply to maximusmi2

Can you elaborate on what you mean by a fuse box. Are you referring to your house's main panel? If your PC blew a 15A fuse in the main panel, then the PSU most likely shorted out. Guess it's time you RMA it.

Reply to GhislainG

Yeah, it cut the power to my mains circuit. I have sent it back this morning. I like learning how to fix things but this was a bit much for a 1 day old machine!

Reply to maximusmi2
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