Re Install USB drivers

try to remove it in the device manager and see if windows reinstalls it. If its for a device that is usb them right click it in device manager and click update driver say have disk and point to the drivers .inf file to reinstall it.

What is the problem you are having?

The above refers to a Maxtor One Touch 4 Plus external hard drive

Below is a reply I got from Seagate Tech Support

To have windows reinstall USB device drivers you will need to uninstall the device in device manager. after a restart windows will reload the required drivers for the drive from its driver cache.
Right click on computer, pick Manage.
Computer management screen will come up, Click on Device Manager on the left, then expand the option for Universal Serial Bus Controllers.
You can right click on the USB root Hub and use uninstall. This will disable the USB port and all connected devices until the computer preforms a restart. You can preform this action for all USB root HUB's listed but please note that if your mouse and keyboard are USB devices they will become disabled. You can check what device is connected to each listing for USB root Hub by double clicking on each one, which brings up a property window. Under the "Power" table it will display which items if any are associated to that Hub. While uninstalling the USB Root Hubs skip over any that has a USB mouse or USB keyboard. Then when complete restart the system.

Once the USB drivers are all reinstalled you can connect the external drive. Which it would detect as a new device, install the required drivers and show up in Computer as another drive.

Should you require the Maxtor Manager it can be reinstalled, but is not mandatory to drag n drop items to the drive, unless the drive has a password set in which case it will not show up in the Computer window until the software has been installed and the password entered.
Installing the Maxtor Manager from the unzipped file requires double clicking on the Launch.exe to begin the install.

So I have not used the Maxtor drive yet because I am summoning up the courage to do the
Above and then connect the drive again

Here are some extracts concerning the history :-
This is from an email I sent

Have just looked in the back up log and it was full of items, none of which were accepted including music ..............

ERROR >>> 2HAA4X3C Destination is not accessible

Copied 0 files, 0 bytes. Total files protected: 0

Backup completed Thursday, February 19, 2009, at 22:00

The number following the ERROR is the serial no of the Maxtor Drive
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A reply
Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software.
However, in some cases it is not possible to use such software. A few examples are:
1. A user has lost or uninstalled their software and needs a temporary (or permanent) means of using the external drive to backup data.
2. A user's bundled backup software is malfunctioning for a time.
3. A user prefers to backup data manually.
4. The drive did not include any bundled backup software.
5. The user is using the drive for additional storage and has an alternate method of backing up.
Every model of Seagate and Maxtor-brand external drive has a ready-to-use formatting already in place. In Windows, there is no need to do anything special or additional to make the drive work. Simply plug in the power, plug in the USB/Firewire/eSATA cable, and the drive should appear in (My) Computer and Windows Explorer almost immediately
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When I first connected up the external drive, unbeknown to me it was carrying out a back up plan
Automatically.
All I want is to drag + drop selected files + folders into the folders I want to make in the new drive.
What concerns me also is how to empty what ever files are in the H: drive and will this happen again because it has caused a lot of hassle.

Is this what I need to do - and what would be the consequences for the future ?

Backup refers to making copies of data so that these additional copies may be used to restore the original after a data loss event. These additional copies are typically called "backups." Backups are useful primarily for two purposes. The first is to restore a state following a disaster (called disaster recovery). The second is to restore small numbers of files after they have been accidentally deleted or corrupted.

If you are wanting to use the drive as the only source of data and only as more space, and are not wanting to backup at all. The you want to uninstall the software and format the external drive. To format and clear the external drive you want to right-click on it in my computer and choose format. This will clear all the preexisting data off and leave more open space for you.


From Seagate ……………
to uninstall and remove one of Seagate or Maxtor-brand bundled software programs, is it enough to use the Windows Add/Remove Programs action in the Control Panel?
When uninstalling any of the software programs bundled with Seagate or Maxtor-brand external drives, an additional folder must be deleted out of the Application Data (XP) or Program Data (Vista) folder before restarting the computer and reinstalling any software.
A list of the relevant programs, products and instructions follows.
First instructions:
1. Click on the Start menu.
2. Select Settings (if necessary).
3. Select Control Panel.
4. Select Add/Remove Programs (in Windows XP) or Programs and Features (in Windows Vista) and allow it to populate and display the programs.
5. Find the program you want to uninstall and then select "Remove".
6. Do not reboot the computer yet. Move on to the instructions in the table below, marked out by product:
7. Go to C:\Documents and Settings\All Users\Application Data (XP) or C:\Program Data (Vista).
8. Delete the "Maxtor" folder.
9. Reboot the computer. Finished.
This is the last advice from Seagate
To have windows reinstall USB device drivers you will need to uninstall the device in device manager. after a restart windows will reload the required drivers for the drive from its driver cache.
Right click on computer, pick Manage.
Computer management screen will come up, Click on Device Manager on the left, then expand the option for Universal Serial Bus Controllers.
You can right click on the USB root Hub and use uninstall. This will disable the USB port and all connected devices until the computer preforms a restart. You can preform this action for all USB root HUB's listed but please note that if your mouse and keyboard are USB devices they will become disabled. You can check what device is connected to each listing for USB root Hub by double clicking on each one, which brings up a property window. Under the "Power" table it will display which items if any are associated to that Hub. While uninstalling the USB Root Hubs skip over any that has a USB mouse or USB keyboard. Then when complete restart the system.

Once the USB drivers are all reinstalled you can connect the external drive. Which it would detect as a new device, install the required drivers and show up in Computer as another drive.

Should you require the Maxtor Manager it can be reinstalled, but is not mandatory to drag n drop items to the drive, unless the drive has a password set in which case it will not show up in the Computer window until the software has been installed and the password entered.
Installing the Maxtor Manager from the unzipped file requires double clicking on the Launch.exe to begin the install.
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Have not changed the printer port………(..would not know how to )
Would it be best to wait until The new usb drivers are installed before changing anything to do with the printer?
If windows does not find the drivers from its cache on reboot, would they not be on the CD that came with the motherboard?
Does the above advice make sense to you ann should I follow it?

Windows has usb drivers built in, so doing as they say can not do any harm.

As for changing the printers port, i mean the USB port.

Did the drive ever work right?

Go into the control panel under printers and see if you have a pile of documents trying to go to the printer. If there are delete them all(in there, not the actual files). Then try to reconnect the printer, but first unplug the printer(for 1min or so) to get rid of anything it has in memory that it was trying to print.

You can always try what roadrunner says System Restore does not hurt your files on the desktop or my docs folder. You would have to turn back off the Maxtor thing as it may come back to being installed and set to auto backup.

I am now only using the Maxtor for drag and drop only and have deleted the software that was on the drive but I am still having problems.
MAXTOR HARD DRIVE PROBLEM 25 March 2009



On connecting my Maxtor External Hard Drive first of all a box shows saying that this device can perform faster if connected to a USB 2 port. For a list click here.

I am sure it is USB 2 any way, this does not show with anything else that is connected to the same socket.I can cope putting up with this if nothing can be done.



But there another problem that I cant cope with.



When the drive is recognised another box shows saying :-

Windows Corrupt File-

The file or directory H:\SystemVolume\EfaData\SYMEFA.DB-jourrnal is corrupt and unreadable.

Please run chdsk utility.



H: is the Maxtor Hard drive.

I have run check disk on the C: drive but when trying to do so on the H: drive ,after the 2nd phase

“Windows unable to complete disk check” shows.



When it is connected ,(and only when) I am unable to delete images in my Video Editing Software-

Coral Video Studio !!+ ,a message shows in it saying “Load Stream Error”.A blank white icon shows where the image would be and when I try to close the box another white box appears next to the first one but has a cross in it.I can only close the programme via the task manager.But everything seems to work ok when the Maxtor is disconnected.