I have a problem with my hp compaq 6715b laptop. It keeps reseting its self and making a log of a critical error.
error code istage2URL=/dw/bluetwo.asp?BCCode=1000007f&BCP1=0000000D&BCP2=00000000&BCP3=00000000&BCP4=00000000&OSVer=5_1_2600&SP=3_0&Product=256_1
Full log iserver=watson.microsoft.com
ErrorText=A log of this error has been created.
HeaderText=The system has recovered from a serious error.
If anyone could help I would be greatfull.
You can do the repair install, directions located in this XP forum, sixth post from the top.
The repair does not erase your personal stuff, and does not erase your programs, but it will reload the operating system, and set it back to default.
Most of the time, that will correct a critical error.
But also there is the possibility of a virus...after restoring operation, update and scan the entire computer with a professional antivirus
And then yet, on an old laptop, the hard drive could be worn out, and you might have to replace it or consider buying a new computer.
In any case, most people would be wishing they had backed up their personal files and photos, etc...
Be sure to make a backup of your personal files, as soon as the thing will start up
and run again, onto a thumb drive, or online backup service, etc...you will be very glad you made a backup if the hard drive quits (again)...
And in the case that all attempts fail, you can always use a computer tech or data recovery service.