XP will Not Recognize my Rosewill RHUB 320 USB hub

[jeffreyhesser]

Hello,
I have a Dell 4500 running XP sp3. In trying to connect a Rosewill RHUB 320 USB hub, XP only sees it in Device Manager as a "Generic USB Hub", but it doesn't show up in My Computer, nor in the Disk Management of Computer Management. In Device Manager it is shown as having a driver error (Code 10). I have tried to uninstall, reinstall, different usb ports, etc but no luck. The manuafacturer has no downloadable drivers. Help, please!

 

[ShridharAtDell]

Jeffrey,

You wont find separate USB drivers on the manufaturer website, you may have to reinstall the Chipset drivers, I have included the link for your convenience.

http://dell.to/eswoR1

If the issue persists, you can try the steps in the link below

http://support.microsoft.com/kb/943104

Hope this answers your concern and if you still have any issues, you can contact our tech support over the phone or reach out to us at @dellcares on twitter or facebook.com/dell. We would be glad to help.

Regards
ShridharAtDell