Formatting HDD

Hello, my external hard drive isn't allowing me to access files, telling me tht i must format it. if i format it, i will lose everthing, right? how can i retrieve my files/back it up and then format it?
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More about formatting
  1. try with some other PC or give a try with LIVE XP that comes with Hirens boot cd

    http://www.hirensbootcd.net/
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Hard Drives Format Formatting External Hard Drive Storage