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Boot problem

Last response: in Components
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February 7, 2009 11:47:38 PM

pc won't boot first try.have to manually reboot a few times.freezes on first screen. no hard drive activity.need help.

More about : boot problem

February 7, 2009 11:51:03 PM

Please describe in detail the model numbers of ALL components in your system, what version OS you are using, and *exactly* how you went about installing that OS (and any drivers).
February 8, 2009 12:06:01 AM

i'll have to look up some components.i didn't build this computer just upgraded it.

its a compaq presario sr1650nx.
windows xp home sp 3
512 mb ram 256x2- added 1gb crucial memory 512x2
nvidia geforce 7300 gs graphics
installed 450 psu yesterday(still same boot problem)
200gb hard drive. make??
sound blaster audigy 24-bit sound card. model???
i think its an asus motherboard. i'll check.
amd athlon 64 3500+ 2.2ghz

(edit) sorry. ram is 2gb total. 512 factory. added 1.5gb.3rd slot is crucial 512 stick. 4th slot is crucial 1gb stick.
Related resources
February 8, 2009 12:18:24 AM

OFFICIAL SYSTEM SPECS. FOR SOME REASON THEY ARE A BIT DIFFERENT THEN WHEN I BOUGHT THIS PC ABOUT 3-4 YEARS AGO. ONLY THE MEMORY AND HDD CAPACITY.


Hardware
Base processor
Athlon 64 3500+ 2.2 GHz

*
2000 MT/s (Mega Transfers/second)
*
Socket 939

Chipset
ATI Radeon XPress 200
Motherboard

*
Manufacturer: ASUS
*
Motherboard Name: A8AE-LE
*
HP/Compaq motherboard name: AmberineM-GL6E

Memory
Component Attributes
Memory Installed 1 GB (2 x 512)
Maximum allowed 4 GB* (4 x 1 GB) requires the replacement of the installed 512 MB DIMMs

*Actual available memory may be less
Speed supported PC3200 MB/sec
Type 184 pin, DDR SDRAM
DIMM slots Four
Open DIMM slots Two
Hard drive

*
250 GB SATA
*
7200 rpm

16x DVD(+/-)R/RW DL LightScribe drive

*
must use Double-Layer media discs in order to take advantage of the DL technology
*
must use LightScribe-enabled media discs and supporting software in order to take advantage of the LightScribe technology

type Attributes
DVD+R DL Write Once 2.4X
DVD+R Write Once 16X
DVD+RW Rewritable 4X
DVD-R Write Once 8X
DVD-RW Rewritable 4X
DVD ROM Read 16X
CD-R Write Once 40X
CD-RW Rewritable 24X
CD-ROM Read 40X
CD ROM
Maximum speed 48X
Modem
PCI K56flex data/fax modem
Video graphics
Integrated graphics
Sound/audio

*
Controller: AC97 audio
*
Location: Integrated

Network (LAN)
Integrated 10/100 Base-T networking interface
Memory card reader

* USB interface
* Supports the following cards:
o Compact Flash I
o Compact Flash II
o SmartMedia
o Memory Stick
o Memory Stick Pro
o MultiMediaCard
o Secure Digital (SD)
o Micro Drive
o XD Picture Card (xD = extreme digital)

External I/O ports
I/O ports on the front panel
Port type Quantity
9-in-1 (4 slot) + 1 USB One
IEEE 1394 One
USB (2.0) Two
Headphone One
Line-in One
Microphone One
I/O ports on the back panel
Port type Quantity
PS/2 (keyboard, mouse) Two (one each)
VGA (monitor) One
Parallel One
USB (2.0) Four
IEEE 1394 One
LAN One
Audio One each (line-in, line-out, microphone)
Expansion slots
Slot type Quantity
PCI Three (two available)
PCI Express One (available)
DIMM Four (two available)
Drive bays
Bay type Quantity
5.25-inch, external Two (occupied)
3.5-inch, external Two (one available)
3.5-inch, internal One (occupied)
February 8, 2009 12:30:57 AM

Did it just suddenly stop working, having worked OK before, or did it stop right after you changed something in the hardware or software?
February 8, 2009 12:43:45 AM

it was working fine. i believe it stopped working properly when i installed the graphics card, which was 6 months to maybe 1 year ago.graphics card required 350 watt psu and my computer came with a 300 watt. didn't know my watts when i got the card.

freezing on the screen that says compaq is a different story.i didn't know what i was doing and installed ubuntu and it deleted the windows partition.then i performed a clean install of xp with my recovery disc. after that it occasionally froze on the compaq screen.now it freezes every time i turn it on.

also, when i first turn it on my monitor it doesn't kick on.when it finally turns on i hear the sound of a fan spin loud for like 1 second then its quiet.
February 8, 2009 1:00:54 AM

Well, if it stopped working properly when you installed the graphics card, I would try uninstalling the graphics card and see if it works fine again.

However, first I'd try to make sure the hardware is working OK. Here are a couple of free tools for that:
1) download and burn a bootable CD image for memtest86+, then boot from that CD. Let the memtest86+ program run O/N to verify that you don't have any obvious memory errors. (This program does not use your current OS or hard drive).
2) download and burn the latest version of Ubuntu (8.10) onto CD. This is a "Live" CD, which means you can boot into Ubuntu from it without it touching your hard drive or installing anything. See if that works, if you can access the internet, view photos, etc.
February 8, 2009 1:12:32 AM

thanks for all your help. i'll try the memtest first. i already have 8.10 live cd so i'll see if everything works without installing. i also have an older graphics card nvidia 5600 or 5700 fx i forget.let me know if i should try that card if the 7300 doesn't work.
February 8, 2009 2:29:13 AM

memtest86+ read 0 errors.
February 8, 2009 4:01:18 AM

Sounds good. I'd let it run overnight or at least 10 full passes, whichever comes first, then try the Ubuntu Live CD.
February 8, 2009 6:57:39 PM

i only did one pass.i'll do the ten right now.when i booted it up today the monitor responded first try.usually when its off for a while it takes 3-5 tries. i reinstalled my graphic card and drivers yesterday.didn't try ubuntu live cd yet. still get stuck on comaq screen.
February 9, 2009 5:51:56 AM

memtest86 found 0 errors after the 10th pass finished.
!