Repair my crashed dell for free

the video seems to be a driver issue.
the sound is either a driver issue or a sound setting in the control panel.

have you tried the Dell website and downloaded the drivers for the sound and video?

it would really help to know what the model number it is.

Thanks for your help. I've tried the Dell site and all I get is it not not supported anymore, so I can't even get info on what kind of hardware I have. The when I click audio properties it tells me no hardware found, but there is hardware. Do you know of any software I could download and get to fix these problems for free. I'm broke   Again thanks for your help

it would really help to know what the model number of computer is.

It's a Dell XPS Professional Dimension 3000. It's not the setting. There is no option to change the video setting and the sound doesn't work either. Thanks for you help Emerald

not sure which of the two is yours

http://support.dell.com/support/downloads/driverslist.a...

http://support.dell.com/support/downloads/driverslist.a...

If you get fed up with driver issues like me, try to add a PCI card for VGA for which you have drivers. Many add on cards have better performance also.