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Repair my crashed dell for free

Last response: in Windows XP
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the video seems to be a driver issue.
the sound is either a driver issue or a sound setting in the control panel.

have you tried the Dell website and downloaded the drivers for the sound and video?

it would really help to know what the model number it is.

Thanks for your help. I've tried the Dell site and all I get is it not not supported anymore, so I can't even get info on what kind of hardware I have. The when I click audio properties it tells me no hardware found, but there is hardware. Do you know of any software I could download and get to fix these problems for free. I'm broke :(  Again thanks for your help
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